Mission Statement, Vision, & Core Values (2026) of Tecan Group AG.

Founded in 1980 and headquartered in Männedorf, Switzerland, Tecan Group AG stands as a global leader in laboratory automation whose instruments and solutions touch biopharmaceutical research, forensics and clinical diagnostics daily; with more than 3,500 employees across 25 locations worldwide and an ISO-certified quality system (ISO 9001:2015), the company pairs a clear mission-to contribute to the quality of life by enabling customers to make communities healthier and safer-with a concise vision to "empower every laboratory, every day," while embedding core values of Ambition, Highest Standards and Trust into every product, partnership and ethical program as it pursues sustainability targets such as net-zero greenhouse gas emissions by 2050 and sourcing 100% renewable electricity by 2025, setting the stage for a closer look at how mission, vision and values translate into measurable impact across research and diagnostics.

Tecan Group AG (0QLN.L) - Intro

• Mission: Deliver reliable, high-performance laboratory automation and workflow solutions that enable customers to accelerate scientific discovery, improve patient outcomes, and increase laboratory efficiency.
• Vision: Be the preferred global partner for automated laboratory solutions-trusted for innovation, quality and service across research, diagnostics, and industry applications.

• Core values:
  • Customer Focus - design and support solutions that put customer needs and outcomes first.
  • Innovation - invest in R&D to advance automation, software, and assay integration.
  • Quality & Compliance - uphold ISO 9001:2015 standards and regulatory best practices.
  • Integrity - conduct business ethically and transparently.
  • Sustainability - reduce environmental impact and pursue renewable energy and net-zero goals.
  • Collaboration - foster partnerships with customers, suppliers and the scientific community.

Tecan Group AG (0QLN.L) - Overview

• Mission: Enable customers to deliver healthier, safer communities through automated laboratory solutions and consumables.
• Customer focus: Aim to exceed expectations to achieve leading satisfaction and retention in instrument and workflow markets.
• Quality commitment: Embedded quality management systems that prioritize compliance, traceability and performance across manufacturing and support.
• Continuous improvement: Ongoing investment in R&D, production efficiency and service capabilities to advance lab automation outcomes.

• Customer success: Design and support solutions that solve real lab challenges and reduce time-to-result.
• Quality & compliance: Uphold strict regulatory and quality standards across product lifecycle and supply chain.
• Innovation: Invest in R&D to expand automation, assay integration and digital capabilities.
• Reliability & service: Deliver global service coverage and uptime commitments to protect laboratory continuity.
• Responsibility: Commit to ethical conduct, safety and sustainability in manufacturing and operations.

• Drive recurring revenue via consumables, assays and service contracts to stabilize margins.
• Scale platform solutions that increase customer throughput and lower per-test cost.
• Expand digital and software offerings to improve instrument utilization and remote support.
• Maintain disciplined capital allocation-balancing M&A for strategic capabilities with organic R&D.

Tecan Group AG (0QLN.L) - Mission Statement

• Mission focus: enable accurate, efficient, and reproducible laboratory results through automation and integrated solutions.
• Primary beneficiaries: research institutions, pharmaceutical and biotech companies, clinical diagnostics labs, and OEM partners.
• Operational pillars: instruments, consumables, software, and application support.
• Geographic reach: global distribution and service presence across Americas, EMEA, and APAC.

• Global reach: scalable automation and support to labs of all sizes worldwide.
• Daily impact: solutions designed for routine, high-throughput, and mission-critical workflows.
• Innovation-led growth: sustained investment in R&D to shape the future of automated workflows.
• Customer-centricity: deploying service and application expertise to maximize customer outcomes.

• Product strategy: modular automation platforms complemented by consumables and software to ensure reproducibility and throughput.
• Customer support: global service network with application specialists to shorten onboarding and maintain uptime.
• Partnerships: OEM and channel collaborations to extend reach into diagnostics and research markets.
• Sustainability & compliance: alignment with regulatory standards and lifecycle management to support clinical and research adoption.

Tecan Group AG (0QLN.L) - Vision Statement

• Ambition - a drive to continuously improve product portfolios, expand market reach, and enable customers and partners to achieve scientific and commercial goals.
• Highest Standards - commitment to engineering excellence, product reliability, regulatory compliance, and customer-focused flexibility across all served markets.
• Trust - building long-term relationships by delivering on promises, safeguarding data and samples, and caring for employees, customers, and communities.

• Behavioral integration - hiring, performance reviews, and leadership development emphasize Ambition, Highest Standards, and Trust.
• Quality systems - ISO certifications, GMP/GLP alignment, and regulated-market approvals underpin Highest Standards.
• Customer-centric metrics - service-response times, instrument uptime targets, and satisfaction indexes track delivery of Trust.