Mission Statement, Vision, & Core Values (2026) of China Resources Gas Group Limited.

As Hong Kong-listed China Resources Gas Group Limited (1193.HK), the company powers millions of households and businesses across numerous cities with an expansive network of pipelines and smart energy solutions, guided by a mission to "embrace green development and build a beautiful life together," a vision to become "a world-class energy service enterprise trusted and preferred by the public," and four core values-Integrity, Performance-Oriented, People-Oriented and Win-Win Collaboration-that steer its investments in renewable projects, smart meters, safety systems and customer-centric services as it strengthens its market position into late 2025.

China Resources Gas Group Limited (1193.HK) - Intro

• Core business lines: city gate procurement, transmission & distribution, retail gas sales to residential/commercial/industrial users, CNG/LNG refueling, energy engineering and operations services.
• Strategic positioning: urban gas market penetration, distributed energy projects, and smart metering / IoT-enabled operations to improve safety and efficiency.
• ESG focus: investments in renewables-linked projects, methane leakage reduction, and initiatives aligned with China's carbon peaking and neutrality commitments.

• Provide safe, reliable and affordable energy services to urban and industrial customers nationwide.
• Lead green transition in city gas by lowering emissions intensity, adopting cleaner fuels (LNG, hydrogen blending pilots) and promoting energy-efficiency solutions.
• Create long-term value for shareholders and stakeholders through disciplined investment, operational excellence and customer-centric service models.

• To be a world-class energy service enterprise trusted and preferred by the public - delivering integrated, low-carbon energy solutions across urban ecosystems.
• To scale digital operations and smart network capabilities so that metering, safety monitoring and demand management are predictive and highly automated.

• Safety first: uncompromising focus on pipeline integrity, emergency response and occupational safety across construction and operations.
• Customer centricity: reliable supply, transparent pricing practices and service innovations (smart billing, flexible supply) to enhance living standards.
• Integrity & compliance: adherence to regulatory frameworks, environmental standards and corporate governance expected of a leading SOE subsidiary.
• Innovation & efficiency: deployment of smart meters, GIS-based asset management, remote monitoring and data analytics to reduce losses and optimize dispatch.
• Sustainability: active reduction of methane emissions, expansion of low-carbon gas options (LNG/hydrogen) and engagement in carbon management initiatives.

• Capex allocation: continued investment in pipeline expansion, city-gate capacity, LNG terminals/virtual pipelines and digital transformation - maintaining multi-year capital expenditure plans to support network growth.
• Balance sheet management: prudent leverage targets, working capital optimization and selective project finance to preserve investment-grade profile.
• Dividend & shareholder returns: policy oriented toward stable payout while preserving funds for strategic infrastructure projects.

• Smart grid and metering: rollout of smart meters and AMI to reduce non-technical losses, enable time-of-use tariffs and support demand-side management.
• Low-carbon fuels: pilots for hydrogen blending, expansion of LNG-to-grid solutions and support for distributed energy resources (DERs) integration.
• Emissions management: pipeline monitoring, leak detection systems and supply-chain measures to cut methane and CO2 intensity per unit of gas sold.

China Resources Gas Group Limited (1193.HK) - Overview

• Mission focus: Embrace green development; enhance quality of life for customers and communities.
• Strategic ambition: Become a world-class, internationally competitive energy enterprise.
• Social responsibility: Deliver essential, reliable energy services that support economic and social development.
• Collaborative approach: Engage employees, customers and partners in creating shared value.

• Green transition investments - expansion of city-gas networks integrated with cleaner fuels (natural gas, CNG, LNG and biomethane), and development of hydrogen-ready infrastructure.
• Energy efficiency & emissions - network upgrades, leakage reduction programs and metering modernisation aimed at reducing distribution losses and CO2 intensity per unit of supply.
• Service quality & accessibility - accelerated connection programs for urbanisation and township coverage, reducing energy poverty and improving household living standards.
• Innovation & partnerships - collaboration with gas suppliers, technology vendors and public-sector entities to pilot low‑carbon fuels and smart grid applications.

• Supports China's dual-carbon targets by shifting end-use demand from coal and high-emission fuels to cleaner gaseous fuels and by preparing networks for low‑carbon gases.
• Investment cadence aligns with national infrastructure and clean-energy subsidy frameworks to scale deployment while leveraging regulatory support.

• CapEx allocation: prioritise network expansion, safety upgrades and low-carbon fuel integration.
• Return profile: balance steady cash flows from regulated/recurring gas sales with growth projects in emerging markets and adjacent energy services.
• Risk management: maintain disciplined leverage while funding green transition through a mix of operating cash flow, green bonds and project finance.

• Household welfare: cleaner cooking/heating options, reduced indoor and ambient air pollution.
• Economic impact: reliable energy supports SMEs, industrial customers and local employment in network construction and operations.
• Environmental metrics: CO2 emission reductions through fuel switching and network loss reduction programs (tracked via internal KPIs and annual sustainability reports).

China Resources Gas Group Limited (1193.HK) - Mission Statement

• Customer trust and preference: prioritize safe, reliable delivery and customer service excellence across residential, commercial and industrial segments.
• Operational excellence: standardize best practices, continuous improvement programs and KPIs to reduce leakage, outages and service disruptions.
• Sustainable growth: integrate cleaner fuels, energy mix diversification, and efficiency projects to support China's energy transition goals.
• International competitiveness: adopt global standards in safety, environmental management and financial governance to benchmark against world-class peers.

• "World-class" ambition drives investments in geographic expansion, smart-metering, IoT-enabled distribution management and digital customer platforms.
• Reliability targets: metrics and incentive schemes focus on reduced SAIDI/SAIFI, faster emergency response and improved first-time fix rates.
• Customer-centricity: service-level agreements, NPS measurement and tailored tariffs for different customer cohorts to increase retention and lifetime value.
• Policy alignment: roadmap aligns with national energy policies (carbon peaking/carbon neutrality), promoting gas as a transition fuel while enabling low-carbon solutions.

• Network upgrades and tighter quality control to reduce non-revenue gas and improve safety metrics.
• Digital transformation: smart meters, GIS-enabled pipeline management and customer apps to boost engagement and reduce O&M costs.
• New energy pilots: hydrogen blending trials, CNG/LNG refuelling stations, and distributed energy projects to diversify offerings.
• Customer experience programs: centralized contact center, multilingual support, emergency hotlines and value-added services (appliance checks, appliance financing, energy audits).

• Reinvest operating cash flow into distribution network densification and safety upgrades while maintaining disciplined M&A targeting high-margin municipal or rooftop energy assets.
• Use scale to negotiate favorable supply contracts and optimize working capital, preserving margins despite commodity price volatility.
• Strengthen ESG reporting and targets (emissions, safety, community engagement) to meet investor and regulator expectations and to demonstrate accountability to the public.

China Resources Gas Group Limited (1193.HK) - Vision Statement

• Integrity - Upholding honesty, compliance and transparent disclosure across operations, procurement and stakeholder engagement to build and maintain trust.
• Performance‑Oriented - Driving measurable operational excellence, cost efficiency and strong financial discipline to achieve superior business results.
• People‑Oriented - Valuing employees and customers via safety protocols, talent development, customer service excellence and community support programs.
• Win‑Win Collaboration - Building strategic partnerships with governments, utilities, suppliers and communities to deliver mutually beneficial outcomes and sustainable growth.

• Integrity: strengthened compliance frameworks, third‑party audits, and investor communications to enhance transparency.
• Performance‑Oriented: KPI‑driven targets across throughput, customer connections, loss reduction and return on capital employed (ROCE).
• People‑Oriented: workforce training, safety performance metrics, and customer satisfaction programs that reduce complaints and improve retention.
• Win‑Win Collaboration: long‑term concession agreements, joint ventures for LNG and CNG facilities, and community energy programs that align stakeholder interests.

• Safety and Integrity: LTIFR (Lost Time Injury Frequency Rate) targets and environmental compliance incident rates to ensure ethical, safe operations.
• Operational Efficiency: non‑revenue gas (distribution losses) reduction targets, average revenue per user (ARPU) improvement, and network utilization rates to drive performance.
• People Metrics: employee training hours per capita, staff turnover rates, and customer satisfaction (CSAT) scores to reflect a people‑oriented culture.
• Collaborative Outcomes: number/value of PPPs, JV investments in renewable gas and distributed energy projects, and community energy programs measuring win‑win impact.

• Integrity: enhanced ESG reporting cadence and third‑party verification of environmental disclosures to strengthen stakeholder trust.
• Performance‑Oriented: deployment of smart meters and grid automation projects to lower losses and improve billing accuracy.
• People‑Oriented: roll‑out of employee development programs and customer digital service platforms to raise engagement and satisfaction.
• Win‑Win Collaboration: expansion of LNG import terminals and partnerships with renewables developers to promote cleaner fuel mixes and shared economic benefits.