Mission Statement, Vision, & Core Values (2026) of The People's Insurance Company (Group) of China Limited.

From its founding in 1949 to its current role as a leading integrated insurance and financial group, The People's Insurance Company of China Limited has built a nationwide network of subsidiaries offering property & casualty, life, health insurance and asset management that serve millions across China and Hong Kong; listed on the Hong Kong Stock Exchange as 1339.HK and reporting a market capitalization of approximately HKD 396.59 billion as of December 2025, PICC's enduring mission-'People's insurance serves the people'-and forward-looking vision-'Building an Excellent Insurance Group in the World'-drive strategic priorities around high-quality development, innovation, enhanced risk management and support for the real economy, while core values of integrity, professionalism, innovation and excellence shape its product diversification and customer-first approach.

The People's Insurance Company of China Limited (1339.HK) - Intro

• Founded: 1949
• Listing: Hong Kong Stock Exchange - 1339.HK
• Market capitalization: Approximately HKD 396.59 billion (as of December 2025)
• Business lines: Property & casualty, life, health, asset management
• Strategic orientation: High-quality development, innovation, serving the real economy

• Comprehensive product suite spanning retail, commercial and institutional customers, including motor, property, liability, individual life, group life and health products.
• Diversified distribution: agents, bancassurance, brokers, digital channels and partnerships with financial institutions.
• Asset management arm providing investment solutions for insurance liabilities, with an emphasis on liability‑matching and long‑duration assets.

• Mission: To protect assets and secure livelihoods by providing reliable insurance and financial solutions that underpin social and economic stability.
• Vision: To be a globally respected, innovation-driven insurance and financial services group serving the needs of the real economy.
• Core values: Prudence in underwriting and investment, customer-centricity, innovation-led growth, social responsibility and compliance.

• Focus on underwriting quality-tightened risk selection and pricing to improve combined ratios in property & casualty lines.
• Expansion of life and health portfolios to capture demographic and healthcare demand trends.
• Asset-liability management initiatives to align long-term investment strategies with insurance liabilities and regulatory requirements.
• Investment in digital platforms and data analytics to enhance distribution efficiency, customer experience and claims processing.

The People's Insurance Company of China Limited (1339.HK) - Overview

• Mission focus: ensuring broad access to insurance products that protect households, SMEs, and public-sector exposures.
• Social alignment: supporting Chinese economic and social goals such as poverty alleviation, rural coverage expansion, and disaster risk protection.
• Consistency: the mission has remained a stable directive through market liberalization, regulatory shifts, and technological transformation.

• Product diversification: rollout of micro-insurance and rural-specific products to expand coverage penetration in less-served regions.
• Distribution reach: extensive branch and agency networks plus digital channels to improve accessibility and reduce protection gaps.
• Public-sector partnerships: participation in government insurance schemes and disaster-response coverages, reflecting alignment with social policy goals.
• Financial resilience: capital management and asset-liability practices designed to maintain solvency and pay claims reliably.

• Corporate governance structures intended to balance commercial performance with social mandate responsibilities.
• Investment and underwriting policies geared to sustain long-term claim-paying ability while supporting economic stability.
• Transparency initiatives and reporting designed to communicate societal and financial contributions to stakeholders.

The People's Insurance Company of China Limited (1339.HK) - Mission Statement

The People's Insurance Company of China Limited (1339.HK) positions its mission around serving the public interest while building a world-class, competitive insurance group. The company's declared mission underpins strategic priorities in risk management, innovation, customer service and alignment with national development goals.

• Deliver comprehensive insurance protection to individuals, businesses and public sectors across China and abroad.
• Advance financial stability and social security by underwriting societal risks responsibly.
• Drive innovation in products and distribution to improve accessibility and customer experience.
• Maintain disciplined risk management to support sustainable, long-term returns for stakeholders.
• Promote corporate governance and fulfill obligations to shareholders, employees and communities.

Vision Statement: "Building an Excellent Insurance Group in the World"

PICC's vision - Building an Excellent Insurance Group in the World - directs strategic initiatives across domestic consolidation and measured global expansion. The vision is manifested through investments in risk management, technology, and institutional capabilities that aim to elevate international competitiveness while aligning with China's modernization and global integration objectives.

• Strategic focus on global recognition: targeted overseas branches, partnerships and reinsurance arrangements to support cross-border risk transfer and service.
• Continuous enhancement of risk management capabilities: enterprise-wide risk controls, capital allocation frameworks and stress-testing to support resilience.
• Long-term perspective: balanced growth objectives that prioritize solvency, profitability and sustainable underwriting.
• Technology and innovation investments: digital distribution, telematics, claims automation and data analytics to improve efficiency and client service.

Operational and strategic choices reflecting the vision:

• Capital allocation prioritizes core insurance operations while funding digital transformation and selective overseas expansion.
• Enhanced risk management: expanded actuarial capabilities, reinsurance optimisation and scenario stress-testing to guard capital and policyholder interests.
• Customer-centric product innovation: modular life & health solutions, usage-based auto insurance and SME-oriented commercial lines.
• Partnerships and channels: bancassurance, agency networks, digital platforms and strategic partnerships to increase penetration.

For a deeper historical and structural context that complements PICC's mission and vision, see: The People's Insurance Company (Group) of China Limited: History, Ownership, Mission, How It Works & Makes Money

The People's Insurance Company of China Limited (1339.HK) - Vision Statement

The People's Insurance Company of China Limited (1339.HK) envisions being China's leading integrated insurance group, delivering comprehensive risk protection, financial resilience, and social value while expanding globally through innovation and disciplined growth.

The vision is operationalized through measurable strategic targets and performance indicators:

• Market leadership in property & casualty and life insurance market share across China's provincial markets.
• Digital transformation to increase direct channel penetration and reduce distribution costs by double digits within multi-year plans.
• Risk-adjusted return improvements with a focus on underwriting profitability and diversified investment income.

Core values drive execution and daily conduct at PICC:

• Integrity - ensuring transparent governance, compliance with regulatory frameworks, and ethical conduct across all levels.
• Professionalism - maintaining technical underwriting excellence, actuarial rigor, and high service standards for intermediaries and clients.
• Innovation - investing in insurtech, telematics, fintech partnerships and new product development to meet emerging customer needs.
• Excellence - setting high performance benchmarks for claims handling, customer satisfaction, and operational efficiency.

Key real-world metrics illustrating PICC's scale and operational focus (latest fiscal year figures):

Strategic initiatives aligned with the vision and core values include:

• Digital underwriting and claims automation - target: increase straight-through processing to reduce claim cycle times by >30%.
• Product innovation - expanded usage-based motor insurance, agricultural insurance solutions, and enterprise risk services.
• Capital & investment management - diversified fixed income and alternative allocations to stabilize investment returns amid rate cycles.
• ESG integration - embedding environmental and social risk assessments in underwriting and investment decisions.

Governance and stakeholder trust are emphasized through transparent reporting, strengthened internal controls, and external engagement with regulators and investors. For a broader institutional context, corporate history and mission detail can be found here: The People's Insurance Company (Group) of China Limited: History, Ownership, Mission, How It Works & Makes Money