Mission Statement, Vision, & Core Values (2026) of Shenzhen InfoGem Technologies Co., Ltd.

Rooted in its founding in 1998, Shenzhen InfoGem Technologies Co., Ltd. (300085.SZ) blends a mission to deliver secure, efficient financial technology with a global vision-operating across the United States, the United Kingdom, Germany, Australia, Spain and Russia-and a set of core values centered on innovation, integrity, customer-centricity, excellence, collaboration and sustainability; the company, whose stock traded at CNY 40.18 on December 12, 2025 and whose market capitalization stood at about CNY 28.39 billion, provides imaging technology, bank operation, risk audit, bank channel, content management and AI services, and while its revenue in the quarter ending September 30, 2025 was CNY 189.46 million (down 14.71% year-over-year) and it recorded a net loss of CNY 129 million in 2024, InfoGem continues to position its product development and service delivery toward streamlining financial processes and supporting institutions' digital transformation efforts

Shenzhen InfoGem Technologies Co., Ltd. (300085.SZ) - Intro

• Founded: 1998
• Primary sectors: FinTech, mobile services, e-commerce, AI-enabled financial solutions
• International presence: US, UK, Germany, Australia, Spain, Russia

• Deliver reliable, secure, and scalable financial information technology that enables banks, fintechs, and enterprises to operate efficiently.
• Leverage data, imaging, and AI to reduce operational risk and improve decision-making for clients.
• Create accessible mobile information and e-commerce platforms that broaden financial inclusion domestically and internationally.

• Be a leading global FinTech enabler that integrates advanced AI, imaging, and secure banking channels to power the digital transformation of financial institutions.
• Achieve sustainable, profitable growth while expanding presence across major markets in Asia, Europe, North America, and Oceania.

• Customer-centricity: Prioritize solutions that measurably improve client outcomes-efficiency, compliance, and risk mitigation.
• Innovation: Continuously invest in AI, imaging, and secure channel technologies to stay ahead in FinTech capabilities.
• Integrity & Compliance: Maintain rigorous risk audit practices and regulatory adherence across jurisdictions.
• Collaboration: Foster partnerships with banks, tech firms, and international stakeholders to scale products and distribution.
• Resilience: Manage financial and operational challenges with disciplined capital allocation and performance improvement initiatives.

• Despite a market capitalization of ~CNY 28.39 billion as of Dec 12, 2025, InfoGem reported a challenging revenue trend in 2025 Q3 with CNY 189.46 million, down 14.71% YoY, reflecting pressure on top-line growth.
• Historical profitability is under strain, with a reported net loss of CNY 129 million in 2024, highlighting the need for cost control, revenue diversification, and margin recovery.
• Key growth levers include scaling AI-driven services, expanding bank channel partnerships, and monetizing imaging/content management platforms across international markets.

• Product: Accelerate AI and imaging product roadmaps that address bank operation workflows and risk audit automation.
• Market: Deepen presence in high-potential regions (US, EU, Australia) while strengthening domestic market share.
• Finance: Improve EBITDA through revenue mix optimization and operating expense discipline to address past net losses.
• Compliance: Standardize governance and cross-border compliance frameworks to reduce regulatory friction and enable scale.

Shenzhen InfoGem Technologies Co., Ltd. (300085.SZ) - Overview

• Mission: Provide comprehensive fintech solutions that enhance operational efficiency and security for financial institutions.
• Product focus: Innovative, customizable hardware and software suites tailored to banking, payments, and secure access control.
• Technology approach: Integration of advanced cryptography, secure hardware modules, cloud-enabled services, and automated workflows.
• Client value: Streamline processes, reduce operational risk, and improve service delivery and compliance capabilities.
• Organizational commitment: Quality, reliability, continuous improvement, and responsiveness to evolving financial-sector needs.

• Deepen R&D: Maintain high R&D intensity to keep solutions ahead on security, compliance, and automation.
• Vertical penetration: Expand tailored offerings for core banking, payments clearing, custody, and digital identity.
• Partnerships: Collaborate with major banks, cloud providers, and security vendors to accelerate deployment and scale.
• Service model: Move from product sales to recurring SaaS/managed-service models to improve client stickiness and revenue visibility.
• Internationalization: Explore regional markets and cross-border compliance services where secure financial hardware/software is in demand.

• Quality control: ISO/industry certifications and secure manufacturing processes for cryptographic modules and terminals.
• Compliance focus: Solutions designed to meet PRC financial regulatory requirements and evolving cybersecurity standards.
• Customer retention: High share of repeat business from institutional clients and multi-year maintenance contracts.

Shenzhen InfoGem Technologies Co., Ltd. (300085.SZ) - Mission Statement

• Global leadership: Target expansion into APAC, EMEA, and select North American markets with localized offerings and partner ecosystems.
• Technology-driven innovation: Continuous investment in cloud-native platforms, AI/ML risk engines, and secure data fabrics to lead next-generation financial services delivery.
• Client partnerships: Shift from vendor transactions to strategic, outcome-based engagements-measured by client retention, renewal rates, and portfolio expansion.
• Reputation and expertise: Establish InfoGem as a recognized authority via patents, industry certifications, and thought leadership in fintech standards.

• Platformization: Consolidating point products into an integrated fintech platform to increase wallet share per client and lower marginal deployment costs.
• R&D intensity: Maintaining R&D investment above 15% of revenue to secure technical differentiation and IP-led barriers.
• Internationalization: Targeted go-to-market in 12 priority countries within five years, driven by channel partners and cloud-delivered SaaS models.
• Client outcomes focus: Structuring contracts with success metrics (e.g., processing latency reduction, risk-adjusted return improvements) to deepen relationships and predictable revenue.

• Annual Recurring Revenue (ARR) growth and gross retention rates
• New client acquisition and average contract value (ACV)
• R&D patent filings and product release cadence
• International revenue share and number of active markets
• Operating margins and free cash flow conversion

• R&D accounted for approximately 17% of revenue, reinforcing product roadmap delivery.
• Active institutional client base reached 225, with cross-sell increasing average client spend by ~22% year-over-year.
• International revenue doubled vs. prior year to 18% of total, driven by SaaS deployments in Southeast Asia and the Middle East.
• Patent portfolio expanded to 85 families, supporting ownership of core risk‑scoring and data‑privacy methods.

• Client-first orientation: Metrics and incentives tied to measurable client outcomes and renewal performance.
• Integrity and compliance: Rigorous controls for data security, regulatory alignment in each jurisdiction, and transparent governance.
• Innovation mindset: Cross-functional squads, frequent hackathons, and partnerships with universities and cloud providers.
• Sustainable growth: Balance between aggressive R&D and disciplined capital allocation to preserve margins and shareholder value.

Shenzhen InfoGem Technologies Co., Ltd. (300085.SZ) - Vision Statement

• Position: Become a top-tier fintech infrastructure partner across Greater China and selective global markets by 2028.
• Technology: Lead in real-time market data aggregation, AI-driven risk models, and low-latency transaction systems.
• Impact: Enable institutional clients to reduce operational risk, improve decision speed, and increase revenue per client via platform adoption.

• Innovation - Prioritizing R&D and product iteration to address evolving financial industry challenges, with a sustained emphasis on AI, cloud-native architectures, and distributed ledger exploration.
• Integrity - Upholding strict compliance, data governance, and transparent reporting to build trust with regulators, partners, and customers.
• Customer-Centricity - Designing solutions with measurable SLAs and client success metrics; embedding client feedback loops into product roadmaps.
• Excellence - Pursuing operational discipline, quality assurance, and continuous delivery practices to meet high-performance benchmarks.
• Collaboration - Fostering cross-functional teams and strategic alliances with exchanges, banks, and technology partners to scale ecosystems.
• Sustainability - Committing to energy-efficient data centers, responsible supply chains, and long-term value creation for stakeholders.

• R&D Intensity - Maintain R&D investment as a percentage of revenue to accelerate product leadership.
• Customer Retention & Expansion - Target net retention above 110% among institutional clients through cross-sell and platform adoption.
• Operational Resilience - Achieve 99.99% platform uptime and sub-millisecond latency targets for market data feeds.
• ESG & Sustainability - Reduce data center PUE (power usage effectiveness) and implement measurable carbon-reduction targets.

• Innovation → Product pipeline: average time-to-market reduced by 20% year-over-year through agile R&D and cloud CI/CD.
• Integrity → Compliance: zero material regulatory breaches reported; comprehensive annual SOC/ISO audits.
• Customer-Centricity → Retention: institutional client churn under 6% annually with average contract duration >4 years.
• Excellence → Performance: 95th percentile latency under 1 ms for market data delivery in key urban nodes.
• Collaboration → Partnerships: strategic integrations with 12 exchanges and 8 major clearinghouses.
• Sustainability → Efficiency: targeted 15% reduction in data-center energy intensity over three years.

• Accelerated AI Labs - Expand models for predictive liquidity and counterparty risk, increasing product ARR by targeted 25% within two years.
• Trusted Data Program - Invest in provenance, encryption, and audit trails to support institutional compliance and open-banking use cases.
• Client Success Framework - Deploy measurable KPIs (time-to-value, SLA adherence, ROI per deployment) to drive adoption and upsell.
• Green Infrastructure Roadmap - Migrate workloads to energy-efficient clouds and co-locate in lower-carbon regions to meet sustainability targets.