Mission Statement, Vision, & Core Values (2026) of Kamigumi Co., Ltd.

Founded in 1867, Kamigumi Co., Ltd. (9364.T) has long anchored Japan's port and harbor logistics, and in May 2025 the company unveiled its Purpose alongside a Long-Term Vision 2035 and Medium-Term Management Plan 2030 to chart future growth; that vision targets consolidated net sales of ¥450 billion by 2035 while emphasizing sustainability, global expansion, technological investment, and a mission to "understand, connect, and become a new driving force" that ties integrity, customer satisfaction, innovation, collaboration, and environmental stewardship directly to its strategy.

Kamigumi Co., Ltd. (9364.T) - Intro

• Founded: 1867
• TSE ticker: 9364.T
• Core businesses: port & terminal operations, domestic and international freight forwarding, warehousing, land transport, logistics solutions, and ship agency services

• Purpose: To be an indispensable connector of goods, people and society - balancing economic value with social and environmental stewardship.
• Long‑Term Vision 2035: Transform into a leading integrated logistics platform with resilient global networks, diversified service offerings, and data‑driven operational excellence.
• Medium‑Term Management Plan 2030: Clear financial and sustainability targets (revenue growth, margin improvement, capex for automation and low‑carbon tech, and human capital investment) to be delivered over the next five years.

• Network resilience - optimize terminal throughput, improve intermodal connections, and expand strategic overseas partnerships.
• Digitalization - increase automation at terminals, implement advanced yard and vessel scheduling, and scale data platforms to enable real‑time visibility.
• Sustainability - aggressive CO2 reduction targets, electrification of yard equipment, alternative fuel trials for ships and trucks, and increased recycling and energy efficiency at facilities.
• Human capital - recruit and upskill logistics, IT and sustainability specialists; promote safety and diversity across operations.

• Profitability focus: improve operating margin via higher‑value logistics services and productivity gains from automation.
• Capital allocation: balanced approach - targeted M&A for capability and network expansion, capex for digital/green investment, and disciplined dividends/shareholder returns.
• Risk management: diversified revenue streams across cargo types, ports, and logistics services to mitigate trade volatility.

• Energy & emissions: electrification of yard machines, shore power adoption at terminals, trials of bio/alternative fuels for feeder vessels, and on‑site renewable generation where feasible.
• Circular economy: material recycling programs at facilities, optimized packaging and storage to reduce waste, and extended producer/shipper collaboration to minimize empty returns.
• Community & safety: investments in port safety systems, disaster preparedness, and initiatives to enhance local employment and training around port communities.

• Automation: automated container handling, terminal operating system upgrades, and AI‑driven stowage and scheduling to raise throughput and lower turnaround time.
• Digital services: expanded customer portals, real‑time tracking, predictive ETA services, and integrated SCM offerings to capture higher margins.
• Workforce development: targeted hiring in IT and sustainability roles, upskilling programs for terminal operators, and leadership development tied to the Long‑Term Vision.

• Japan trade exposure: positioned to benefit from reshoring/nearshoring trends in Asia and efforts to diversify supply chains.
• Competitive edge: longstanding port relationships, multi‑decade operational expertise, and a reputation for reliability in complex terminal operations.
• Growth levers: cross‑selling logistics services to shipping customers, expanding overseas footholds in ASEAN and key transpacific nodes, and leveraging data analytics to create new service lines.

Kamigumi Co., Ltd. (9364.T) - Overview

• 'Understand' - continuous market, customer, and societal needs analysis to adapt service offerings and logistics solutions.
• 'Connect' - physical and digital linking of shippers, carriers, terminal operators, and communities to streamline flows of goods and people.
• 'Become a new driving force' - invest in innovation, green logistics, and operational modernization to lead sector transformation.

• Port-focused integrated logistics: stevedoring, terminal operations, shipping agency, inland transport, and warehousing.
• Customer segments: automotive, heavy industry, consumer goods, energy, and public-sector logistics for disaster resilience.
• Innovation focus: terminal automation, digital booking/track-and-trace, emissions reduction at port operations.

• Heritage of port services and stevedoring underpins trust and long-term customer relationships.
• Quality service standards remain central-safety, on-time performance, and port asset reliability.
• Sustainability initiatives target fuel and emissions reductions at berths, electrification of equipment, and efficiency gains in yard operations.

• Expand value-added logistics services (customs, bonded warehousing, supply-chain integration).
• Invest in digital platforms for visibility and customer self-service.
• Collaborate with port authorities, municipalities, and global partners to strengthen connectivity.

Kamigumi Co., Ltd. (9364.T) - Mission Statement

• Deliver end-to-end logistics solutions that optimize customers' supply chains.
• Maintain industry-leading safety and compliance standards across operations.
• Invest in human capital and technologies to raise productivity and service quality.
• Advance decarbonization and environmental stewardship across all business activities.

Vision Statement - Long-Term Vision 2035

• Financial ambition: achieve consolidated net sales of ¥450 billion by 2035.
• Technology integration: widescale adoption of automation, IoT, AI-driven route and terminal optimization, and digital customer platforms to enhance operational efficiency and visibility.
• Global expansion: enter and scale in targeted overseas markets to expand international revenue contribution.
• Sustainability: significant reductions in carbon emissions through fleet electrification, alternative fuels, energy-efficient terminals, and modal-shift strategies.
• Service excellence: build on Kamigumi's historical focus on quality and customer satisfaction to set new industry standards.

• Operational KPIs to track progress: consolidated revenue growth rate, EBITDA margin improvement, overseas sales ratio, CO2 intensity (tCO2/tonne-km), terminal throughput (TEU/year), and percentage of automated terminal processes.
• Investment focus: fleet modernization, terminal automation, digital customer platforms, strategic M&A or partnerships abroad.

Kamigumi Co., Ltd. (9364.T) - Vision Statement

Kamigumi Co., Ltd. (9364.T) positions itself as a leading integrated logistics and maritime services company that connects ports, people, and supply chains with precision, innovation, and responsibility. The company's vision centers on delivering resilient, customer-centric logistics solutions while transitioning to a sustainable, technology-enabled future. This vision informs strategic investments, operational changes, and capital allocation decisions across terminals, stevedoring, transport, warehousing, and project logistics.

Mission

To provide safe, reliable, and high-quality logistics and maritime services that enhance client competitiveness, support Japan's trade infrastructure, and create long-term value for shareholders and communities through operational excellence and continuous innovation.

How the Vision Translates into Strategy

• Modernize port and terminal operations via automation, digital cargo tracking, and integrated IT systems to reduce turnaround times and operating costs.
• Expand high-value logistics services (project cargo, RO-RO vehicle handling, and cold-chain logistics) to capture higher-margin growth.
• Pursue selective M&A and partnerships to strengthen regional coverage and service breadth while maintaining financial discipline.
• Implement measurable sustainability targets (fuel efficiency, fleet electrification/e-fuels, and emissions reductions) aligned with Japanese and global decarbonization timelines.

Core Values

• Integrity - Honesty and transparency guide contract execution, billing, and stakeholder communications; governance practices are designed to preserve trust with clients, port authorities, and investors.
• Customer Satisfaction - Operational KPIs emphasize on-time performance, damage-free handling, and rapid issue resolution to exceed customer expectations.
• Innovation - Investment into digital transformation (automation at berths, IoT-enabled asset monitoring, and TMS/WMS enhancements) underpins productivity improvements and data-driven decision-making.
• Collaboration - Cross-functional teamwork and external alliances with shipping lines, terminals, and logistics partners enable end-to-end solutions and shared operational efficiencies.
• Sustainability - Environmental stewardship is embedded across operations, from optimizing vessel and truck routes to adopting cleaner energy sources and improving port energy efficiency.

Operational and Financial Context (Selected Metrics)

The table below synthesizes key, chapter-relevant metrics that illustrate how Kamigumi's mission, vision, and core values are operationalized. Figures are presented on a consolidated basis and reflect recent public-period snapshots used for strategic planning.

Embedding Core Values into Daily Operations

• Integrity: standardized contract templates, transparent billing dashboards for customers, and regular audits to ensure compliance.
• Customer satisfaction: SLAs tied to performance bonuses for terminal teams; NPS and customer feedback loops guide process improvements.
• Innovation: pilot programs for quay cranes automation, RFID/container IoT trials, and integration of predictive maintenance using telematics.
• Collaboration: joint ventures with shipping lines and shared terminal operations agreements to improve berth utilization and cargo flow.
• Sustainability: shore power trials at key terminals, optimization of truck route logistics to reduce idle time, and evaluation of alternative fuels for vessels.

KPIs Linking Mission to Results

• Terminal throughput (TEU and vehicle units) and berth turnaround time - tracked monthly to ensure operational reliability.
• On-time delivery rate and damage incidence per 10,000 handling moves - direct measures of customer satisfaction and handling quality.
• Return on invested capital (ROIC) - used to prioritize capital allocation for automation versus traditional capacity expansion.
• Scope 1 & 2 CO2 emissions intensity (per ton-km) - monitored to measure sustainability progress relative to targets.

For a deeper investor-focused profile and ownership dynamics that contextualize Kamigumi's strategic priorities and capital allocation, see: Exploring Kamigumi Co., Ltd. Investor Profile: Who's Buying and Why?