Mission Statement, Vision, & Core Values (2026) of Toho Gas Co., Ltd.

Founded in 1922 and listed as 9533.T, Toho Gas Co., Ltd., a century-old energy leader based in Nagoya, serves the Tōkai region including the Chūkyō metropolitan area with city gas while steadily expanding into electricity and broader energy services; celebrating its 100th anniversary (June 2022), the company stakes a clear claim to sustainability-pledging to "contribute to a sustainable society through the stable supply of environmentally friendly energy and the co-creation of new value"-and drives strategic innovation under its long-standing Trinity Spirit of mutual prosperity for customers, shareholders, and employees as it charts a path toward becoming a "reliable energy operator in the region" and a "life and business partner beyond the boundary of energy services" by the mid-2030s, with concrete initiatives in greenhouse-gas reduction, renewable energy adoption, and community engagement that invite a closer look at how mission, vision, and core values are shaping its next era.

Toho Gas Co., Ltd. (9533.T) - Intro

• Established: June 1922 (100th anniversary in 2022)
• Headquarters: Nagoya, Aichi Prefecture
• Primary market: Tōkai region (including Chūkyō metropolitan area)
• Core businesses: City gas production & supply, electricity retail, energy services, engineering & construction

• Provide safe, reliable energy to support daily life and industrial activity in the Tōkai region.
• Deliver customer‑centric energy solutions that combine gas, electricity, and services for homes and businesses.
• Contribute to local community welfare through stable energy supply and social programs.

• Transition from a city‑gas operator to an integrated regional energy company offering multi‑energy solutions and advanced services (energy management, ESG solutions).
• Diversify energy mix and ramp up low‑carbon options (renewable electricity procurement, hydrogen/blended gas demonstration projects) to align with Japan's decarbonization roadmap.
• Achieve long‑term profitability and resilience by expanding electricity retail, digital services, and B2B energy solutions.

• Safety first: uncompromising emphasis on operational safety and disaster resilience across production, distribution, and service activities.
• Customer trust: transparency, reliable service delivery, and tailored solutions to meet residential and industrial needs.
• Regional contribution: prioritizing investments and programs that support local economies, employment, and community well‑being.
• Sustainability & innovation: proactive GHG reduction targets, R&D in hydrogen and renewables, and deployment of energy‑saving technologies.
• Employee development: cultivating skills, diversity, and governance to maintain a capable workforce for the energy transition.

• GHG reduction: phased targets to reduce CO2 emissions intensity across gas supply and power businesses (mid‑ to long‑term target alignment with national goals and industry peers).
• Renewables & low‑carbon fuels: increasing procurement of renewable electricity and piloting hydrogen blending and ammonia/hydrogen co‑firing in thermal facilities.
• Energy efficiency: scaling energy management services (EMS) and demand‑side solutions to lower customer consumption and peak load.

• Stabilize gas margins amid commodity volatility while growing electricity retail market share.
• Accelerate investments in digital customer platforms and EMS to cross‑sell gas/electricity and services.
• Continue community engagement programs in disaster preparedness, energy education, and regional revitalization.

Toho Gas Co., Ltd. (9533.T) - Overview

• Stable supply of environmentally friendly energy - ensuring safe, reliable gas distribution across the Nagoya metropolitan area and adjacent regions.
• Co-creation of new value - partnering with municipalities, industrial customers and technology firms to develop new energy solutions (e.g., hydrogen, hybrid systems, and distributed energy resources).
• Sustainability integration - aligning investments and operational targets with decarbonization and circular-economy goals.

• Decarbonization roadmap - scaling low-carbon fuels (city-gas decarbonization, hydrogen blending, biogas) and energy-efficiency services for residential, commercial and industrial customers.
• Energy security and resilience - infrastructure investment to maintain continuity of supply and respond to natural disaster risks.
• Customer-centric innovation - digital services, gas appliance integration and electrification/hybrid energy solutions to meet evolving demand profiles.

• Capital expenditure focus - pipeline upgrades, meter modernization, safety and low‑carbon fuel infrastructure.
• R&D and partnerships - collaborations with universities, manufacturers and municipalities for hydrogen supply chains and carbon reduction technologies.
• Community engagement metrics - programs for energy education, disaster preparedness and local development aligned with corporate social responsibility targets.

• Resilience: sustained supply continuity metrics and reduced outage durations through network modernization.
• Environmental: progressive reductions in CO2 intensity per unit of gas sold via fuel-switching and efficiency measures.
• Innovation: commercialization pathways for hydrogen blending and combined heat-and-power solutions in industrial customers.

Toho Gas Co., Ltd. (9533.T) - Mission Statement

• Primary mission: ensure a stable supply of energy and energy-related services to households and businesses across the Tokai region.
• Strategic mission: expand 'beyond the boundary of energy services' into adjacent markets-energy transformation, homes & lifestyle services, digital solutions, and B2B industrial energy solutions.
• Sustainability mission: decarbonize supply chains, increase low‑carbon gas and hydrogen options, and support customers' energy transitions while maintaining affordability and reliability.

• Diversification: moving into home services, energy management, and digital customer platforms to capture more lifetime value per customer.
• Regional operator role: strengthening regional energy security via grid investments, LNG procurement strategies, and coordinated disaster response.
• Partnerships & M&A: alliances with technology providers, renewables developers, and industrial partners to accelerate new business lines.
• Financial discipline: sustaining profitability while funding transformation-balancing returns on traditional gas infrastructure with longer‑term growth investments.

• Customer metrics: improve net promoter scores and increase share of wallet by bundling services (e.g., energy + home maintenance + IoT solutions).
• Operational metrics: reduce network leak rates, lower outage minutes per customer, and complete targeted pipeline upgrades per year.
• Environmental metrics: increase share of low‑carbon fuel sales and set interim emissions reductions leading into mid‑2030s targets.
• Financial metrics: aim for stable EBITDA margins from core gas operations while growing non‑gas revenue contribution to overall sales.

Toho Gas Co., Ltd. (9533.T) - Vision Statement

• Prioritize safe, uninterrupted service for roughly 2.3-2.5 million city-gas customers across Aichi, Gifu and Mie prefectures.
• Accelerate reduction of CO2 intensity via hydrogen blending, electrification and renewable-linked solutions, with phased targets through 2030 and mid-century neutrality goals.
• Expand non-gas energy businesses (electricity retail, district heating/cooling, energy solutions) to raise group revenue share from diversified sources.
• Leverage digitalization (AMI, predictive maintenance, demand response) to improve system efficiency and customer experience.
• Maintain balanced returns to shareholders while reinvesting in network resilience and low-carbon capex.

• Coexistence and mutual prosperity of customers, shareholders and employees is the ethical core guiding strategy and operations.
• Long-standing corporate philosophy embedding stewardship to local communities, safe operations and equitable stakeholder returns.
• Commitment to sustainable value creation: business decisions weighed for benefits across all three stakeholder groups.
• Culture of collaboration: partnerships with municipalities, industry and universities to deploy new energy solutions.

• Customers: Maintain safety-first operations, expand energy services and improve affordability through efficiency gains.
• Shareholders: Stable dividends and long-term capital allocation toward growth and low-carbon transition projects.
• Employees: Workforce development, safety culture, and participation in innovation to secure mutual prosperity.

• Hydrogen and blended-gas pilots in partnership with local industry to reduce CO2 intensity of city gas.
• Deployment of smart meters and remote monitoring to reduce leak risk and optimize demand-side management.
• Community energy programs (district heating/cooling, cogeneration) that tie commercial returns to local resilience.