Mission Statement, Vision, & Core Values (2026) of Trusco Nakayama Corporation.

From its founding as Nakayama Kiko Shokai in 1959 and renaming in 1994, Trusco Nakayama Corporation has grown into a cornerstone wholesaler for Japan's manufacturing sector, supplying a vast portfolio of over 400,000 SKUs through a distribution network designed for immediate delivery while driving initiatives like the 2020 Planet South Kanto project to boost logistics, streamline operations, and improve workplaces; with subsidiaries in Thailand, Indonesia and the USA and the sustainability-focused 'やさしさ、未来へ' program, the company's mission to be of service to industry, vision of global technical leadership in performance materials, and core values - integrity, customer satisfaction, innovation, community engagement, quality assurance and sustainability - form the operational backbone that keeps it aligned with evolving customer needs and societal responsibilities as of late 2025.

Trusco Nakayama Corporation (9830.T) - Intro

• Founding: 1959 (Nakayama Kiko Shokai); Renamed: 1994 to Trusco Nakayama Corporation.
• Product breadth: distribution of over 400,000 SKUs to manufacturing sites across Japan, supporting immediate delivery capabilities.
• Network: extensive national distribution centers and last-mile logistics designed for same-day or next-day supply to factories and construction sites.
• Global footprint: subsidiaries and operations in Thailand, Indonesia, and the United States to support overseas manufacturers and local supply chains.
• Sustainability initiative: 'やさしさ、未来へ' (Kindness, Towards the Future) covering environmental actions and social responsibility programs.

• Mission: Ensure manufacturing continuity by delivering the right tools and supplies at the right time-minimizing downtime and maximizing productivity for industrial customers.
• Service promise: Massive SKU availability, rapid fulfillment, and distribution solutions (kanban, vending, on-site inventory management).
• Customer segments: automotive, electronics, heavy industry, construction, and maintenance service providers.

• Planet South Kanto (2020): multi-year program to strengthen logistics throughput, standardize processes, and improve workplace safety and efficiency-resulting in higher same-day fulfillment rates and reduced lead times.
• Digital & process optimization: investments in inventory management systems, data-driven demand forecasting, and e-commerce platforms to support B2B purchasing and contract logistics.
• Distribution density: nationwide DCs and local hubs designed to keep fill rates high across 400k SKUs; targeted improvements focus on replenishment speed and floor-level stocking accuracy.

• 'やさしさ、未来へ' program: integrates energy-efficiency measures at distribution centers, packaging reduction initiatives, and community engagement (training, local hiring, safety education).
• Environmental targets: energy-use reductions at major DCs, incremental renewable energy adoption, and waste-reduction metrics tied to logistics optimization.
• Workplace improvements: ergonomic initiatives, automation to reduce manual handling, and process redesign under Planet South Kanto to improve employee safety and job satisfaction.

• Drivers: breadth of catalog, logistics density, digital ordering, international expansion to supply global manufacturers.
• Risks: supply-chain volatility, raw-material price swings, labor constraints for rapid fulfillment, and competition from other industrial distributors and direct-channel suppliers.

Trusco Nakayama Corporation (9830.T) - Overview

• Customer-centric convenience: nationwide logistics and branch network to minimize lead times and support production continuity.
• Quality and innovation: private-brand development, product standardization, and digital ordering tools to meet changing applications.
• Sustainability: initiatives to reduce environmental footprint in logistics, packaging, and product sourcing.
• Societal contribution: workplace safety promotion, regional employment, and collaboration with manufacturers to raise industry standards.

• Usefulness - prioritize solutions that make customers and society better off.
• Reliability - deliver consistent quality across products, logistics, and services.
• Innovation - pursue product and process improvements, digitalization, and private-brand advancement.
• Sustainability - minimize environmental impact and promote resource-efficient practices.
• Community - create shared value through responsible business and local engagement.

• Private-brand expansion to increase product quality control and supply-chain stability.
• Logistics network investments to reduce delivery times and carbon emissions per shipment.
• Training and safety programs aimed at raising manufacturing workplace standards across customer sites.

Trusco Nakayama Corporation (9830.T) - Mission Statement

• Customer-centered convenience: expand distribution, digital ordering, and same-day delivery capabilities to reduce downtime at manufacturing sites.
• Technical leadership: accelerate R&D in all‑natural performance materials and differentiated manufacturing consumables.
• Sustainability integration: reduce CO2 emissions across logistics and production, increase recycled-content products, and pursue circular-material initiatives.
• Globalization and partnerships: scale exports and technical licensing to Asia‑Pacific markets while strengthening supplier partnerships.
• Human capital and safety: invest in workforce skills, on‑site safety systems, and productivity-enhancing tools for customers.

• Product development: targeted rollout of higher-margin, eco‑friendly product lines and certified all‑natural performance materials for industrial customers.
• Service expansion: investment in B2B e-commerce platforms and inventory management services to increase customer fill-rate and reduce lead times.
• Carbon & waste targets: staged reductions in logistics emissions via route optimization and modal shifts; increased use of recycled packaging.
• Quality & compliance: enhanced traceability and testing protocols for materials to meet tightening regulatory and customer requirements.
• Community and shared value: supplier development programs and local employment initiatives to strengthen manufacturing ecosystems.

Trusco Nakayama Corporation (9830.T) - Vision Statement

• Integrity - Conduct business with transparency, strict compliance, and ethical decision-making across procurement, distribution, and customer interaction.
• Customer satisfaction - Prioritize on-time delivery, correct product availability, and responsive after-sales support to minimize customer downtime.
• Innovation - Invest in digital platforms, data-driven inventory optimization, private-label development, and value-added services to enhance customer workflows.
• Community engagement - Build partnerships with local governments, SMEs, and educational institutions to foster workforce skills, safety, and regional economic resilience.
• Quality assurance - Maintain rigorous supplier certification, product testing, and traceability to ensure consistent quality across thousands of SKUs.
• Sustainability - Reduce environmental footprint across logistics and operations and provide environmentally preferable product options to customers.

• Operational priorities aligned to values: optimize inventory turns, expand private-label high-margin SKUs, digitize B2B ordering and logistics, and scale safety/environmental programs.
• Key performance linkages: customer satisfaction KPIs (fill rate, lead time), quality KPIs (defects per million SKUs), and sustainability KPIs (energy use per facility).
• Stakeholder commitments: continual disclosure to investors, community safety programs, supplier audits, and employee development plans.