Mission Statement, Vision, & Core Values (2026) of Pacific Gas and Electric Company.

Serving roughly 16 million people across northern and central California, Pacific Gas and Electric Company-founded in 1905 and headquartered in Oakland as a subsidiary of PG&E Corporation-operates over a 70,000-square-mile service territory and anchors its strategy on a clear mission to deliver safe, reliable, and affordable energy while advancing environmental stewardship and deeper community engagement; this intro peels back layers of how PG&E's mission, evolving vision to be a premier natural gas distributor creating exceptional value, and core values of safety, ethics, inclusion and diversity, service and stakeholder-focused value are driving infrastructure modernization, investments in renewable energy and climate resilience, and a culture that prioritizes accountability and service excellence-inviting you to explore the data and decisions shaping the company's path forward.

Pacific Gas and Electric Company (PCG-PE) - Intro

• Service footprint: ~70,000 square miles across 50+ counties in Northern and Central California
• Customer base: ~5.5 million metered accounts representing ~16 million people
• Headquarters: Oakland, California; founded: 1905
• Parent: PG&E Corporation (ticker: PCG)

• Mission: Deliver safe, reliable, and affordable energy while protecting the environment and communities served.
• Vision: Enable a resilient, low-carbon energy future for Northern and Central California through investment in infrastructure, renewable energy integration, and advanced grid technologies.
• Core values:
  • Safety-first culture - prioritizing workforce, public, and community safety
  • Reliability - maintaining and modernizing grid assets to minimize outages
  • Sustainability - accelerating renewables, electrification, and emissions reductions
  • Accountability - transparent reporting, regulatory compliance, and community responsiveness
  • Diversity & Inclusion - fostering an equitable workplace and supplier base

• Wildfire mitigation and grid hardening: sustained multi-year programs including vegetation management, covered conductor, and enhanced system inspections.
• Clean energy and decarbonization: procurement and interconnection of utility-scale renewables and storage; support for customer electrification programs.
• Grid resiliency and modernization: advanced metering, distribution automation, resilience zones, and targeted undergrounding in high-risk areas.
• Community & affordability programs: low-income discounts, bill assistance, and customer-focused energy efficiency programs.

• Environmental: commitments to reduce greenhouse gas emissions, expand renewable procurement, and integrate energy storage.
• Social: investments in customer assistance, local workforce development, and community wildfire safety programs.
• Governance: enhanced oversight, compliance programs, and capital allocation discipline tied to safety and reliability outcomes.

Pacific Gas and Electric Company (PCG-PE) - Overview

• Mission emphasis: safety, reliability, affordability, environmental stewardship, community engagement.
• Strategic focus areas: wildfire risk reduction, grid hardening, DER integration (distributed energy resources), renewable procurement, and customer affordability programs.
• Climate alignment: supporting California's transition to a lower‑carbon grid and integrating clean energy solutions into operations and planning.

• Safety and wildfire mitigation: large-scale vegetation management, enhanced inspection programs, Public Safety Power Shutoff (PSPS) protocols, and targeted undergrounding in high-risk areas.
• Reliability and modernization: upgrades to substations, grid automation, microgrids for critical facilities, and expanded energy-storage deployments to support grid resilience.
• Affordability and customer programs: low-income assistance, bill relief programs, and targeted energy-efficiency incentives to reduce household energy burdens.
• Environmental stewardship: procurement of renewable energy, investments in energy storage and electrification infrastructure, and programs to reduce methane and other emissions across operations.
• Community engagement: stakeholder collaborations, local grants, emergency-response partnerships, and transparent reporting on safety and performance metrics.

• Capital allocation prioritizes safety and resilience projects while balancing rate impacts and regulatory oversight.
• Operational metrics reported to regulators and the public include wildfire-risk reduction outcomes, PSPS statistics, vegetation-management progress, and grid‑reliability indices.
• Public-facing climate commitments and progress are integrated into planning documents, long-term procurement filings, and regulatory compliance submissions.

Pacific Gas and Electric Company (PCG-PE) Mission Statement

• Serve approximately 16 million people across Northern and Central California with essential electric and natural gas services.
• Provide safe, reliable delivery while reducing the environmental footprint of operations and supporting California's clean-energy goals.
• Deliver exceptional stakeholder value-customers, employees, communities, and investors-through operational excellence and financial discipline.

• Leadership focus: Aim to set industry standards in natural gas distribution and operational best practices.
• Stakeholder value: Prioritize outcomes that exceed expectations for customers, employees, investors, and communities.
• Integration of climate objectives: Evolving to incorporate decarbonization and resilience into long‑term planning.

• Capital investment focus: prioritizes infrastructure modernization, safety, and wildfire mitigation spending in multi-year plans.
• Regulatory and financial discipline: operates within a regulated utility framework with oversight from state regulators, balancing rates and capital recovery.
• Stakeholder transparency: communicates operational metrics, safety performance, and investment plans to regulators, customers, and investors.

• Incorporates emissions reduction and resilience into planning to align with California climate policies.
• Pursues grid modernization and distributed energy integration to support cleaner electrification of the economy.
• Invests in wildfire risk reduction and vegetation management as core safety and environmental priorities.

Pacific Gas and Electric Company (PCG-PE) - Vision Statement

• Safety-first culture: eliminate preventable incidents, protect communities and the environment, and prioritize employee and public safety in every decision.
• Ethical accountability: uphold the highest standards of honesty, integrity, and regulatory compliance across operations and governance.
• Inclusion & diversity: build a collaborative workforce where diverse perspectives are valued and contribute to innovation and problem-solving.
• Service excellence: provide reliable customer service, rapid outage response, and continual operational improvement.
• Value creation: generate long-term value for customers, employees, investors, and communities through disciplined capital investment and cost-effective operations.

• Accelerate grid hardening and modernization - undergrounding, stronger poles, covered conductors, and targeted vegetation management tied to measured risk reduction.
• Advance decarbonization - integrate renewable generation, support electrification (EVs, buildings), and enable distributed energy resources with grid upgrades.
• Enhance safety systems and metrics - rigorous inspection regimes, data-driven risk analytics, and transparent public reporting of safety indicators.
• Strengthen community partnerships - resilience programs, customer assistance, and equitable access to clean energy benefits.
• Deliver financial sustainability - disciplined capital allocation, cost control, and transparent investor communications to support infrastructure investment while protecting affordability.

• Board oversight of safety, risk, and strategy with dedicated committees and executive accountability.
• Public reporting of safety performance, wildfire preparedness, and investment plans to regulators and communities.
• Programs for workforce training, diversity & inclusion metrics, and supplier/community engagement.
• Customer-facing initiatives: outage communication, grid resiliency programs, and targeted assistance for vulnerable customers.