Mission Statement, Vision, & Core Values (2026) of Randstad N.V.

Imagine a global HR pioneer that began in 1960 and today operates in 39 markets with approximately 40,000 employees, a company that in 2024 helped over 1.7 million people find work and generated revenue of €24.1 billion-Randstad N.V. combines a bold mission to 'take the lead in shaping the world of work' with a vision to be the world's most equitable and specialized talent company, underpinned by core values like 'to know,' 'to serve,' 'to trust,' 'striving for perfection' and the simultaneous promotion of all interests; as it marks its 65th year in 2025 and pursues the ambition to touch the working lives of 500 million people by 2030, Randstad's strategy across Operational, Professional, Digital and Enterprise services, and its commitment to fair, sustainable labor markets, drive a high-stakes effort to balance employer needs, worker aspirations and societal impact

Randstad N.V. (RAND.AS) - Intro

• Founded: 1960 by Frits Goldschmeding
• Markets: 39
• Employees: ~40,000 (global)
• People placed in 2024: >1.7 million
• Revenue 2024: €24.1 billion
• Anniversary: 65 years in 2025

• Make work meaningful: empower individuals to pursue work that fits skills, ambitions and wellbeing.
• Promote the simultaneous interests of workers, clients and society to build equitable labor markets.
• Deliver high-quality, sustainable employment solutions at scale across temporary, permanent, and digital placements.

• To be the world's most trusted and innovative workforce partner, enabling inclusive economic participation.
• Leverage technology and data to create fairer, more transparent labor markets while protecting worker dignity.
• Drive systemic improvements in employability, upskilling and social mobility.

• Serve clients with expertise and integrity - client success and compliance at the center of operations.
• Respect for people - fairness, inclusion and psychological safety for employees and jobseekers.
• Innovate responsibly - invest in digitalization (AI, data analytics, platforms) while ensuring ethical use.
• Deliver sustainable outcomes - focus on long-term employability and environmental, social & governance (ESG) commitments.

• Operational: large-scale temporary and staffing solutions across industries (industrial, logistics, retail).
• Professional: recruitment for specialized roles - engineering, IT, finance, healthcare.
• Digital: platform-enabled matching, data-driven sourcing, skills-based assessments and digital staffing marketplaces.
• Enterprise: integrated HR outsourcing, managed services and consultancy for multinational clients.

• Equitable labor markets: initiatives to reduce barriers to employment and improve inclusivity metrics.
• Upskilling & lifelong learning: investments in training, reskilling and partner programs to support employability.
• Responsible AI and data: governance frameworks to ensure ethical, transparent matching and assessment.
• Environmental & social targets: integration of sustainability metrics into client and internal practices.

Randstad N.V. (RAND.AS) - Overview

Randstad N.V.'s mission is to take the lead in shaping the world of work: to connect people with meaningful careers and businesses with the talent they need to grow. That mission balances employer needs with evolving employee desires, narrows supply-demand gaps in the labor market, and commits the company to societal goals such as fairness, equity at work and support for the green transition. Integrity and respect for human rights are explicit anchors of Randstad's operating principles, intended to create value for clients, talent, employees and broader stakeholders through innovation and responsible business practices.

• Primary purpose: connect demand and supply of work at scale while shaping future work through technology, reskilling and inclusive practices.
• Societal commitments: fair labor markets, equity and diversity, support for green transition and responsible sourcing.
• Operational focus: staffing, HR solutions, RPO, in-house services and digital platforms to place and upskill talent.

Vision and strategic emphasis:

• Lead the transformation of the world of work by combining human insight with data-driven platforms and intelligent automation.
• Enable lifelong employability-reskilling and continuous learning are core to the talent proposition.
• Embed sustainability and human rights compliance across the supply chain and client engagements.

Core values and ethical framework:

• Serve clients and talent with respect-promote dignity, non-discrimination and diversity in hiring.
• Integrity and compliance-commitment to human rights due diligence, anti-bribery and ethical conduct.
• Collaboration-partnering with governments, clients and NGOs to improve labor market outcomes.
• Innovation-invest in digital matching platforms, AI-assisted sourcing and skills-first approaches.
• Sustainability-reduce environmental footprint and support client transitions to greener operations.

Illustrative activities that operationalize mission and values:

• Investment in digital platforms and AI to improve match quality and reduce time-to-hire.
• Large-scale reskilling and upskilling programs aimed at employability across sectors.
• Human rights and supplier due diligence processes embedded in procurement and client engagements.
• Targeted diversity, equity & inclusion metrics applied across recruitment and leadership development.

For historical context and a deeper look at ownership, mission evolution and how Randstad creates value, see: Randstad N.V.: History, Ownership, Mission, How It Works & Makes Money

Randstad N.V. (RAND.AS) - Mission Statement

Randstad N.V.'s mission is to create meaningful connections between people and work by delivering specialized, equitable talent solutions that drive long-term value for clients, candidates and communities. The company positions specialization, equity and sustainability at the core of its operating model to ensure workforce agility and inclusive outcomes across global labor markets.

• Deliver specialized talent and workforce solutions to enable clients' competitive advantage.
• Build equitable labor markets that serve employers, workers and society simultaneously.
• Create workplaces where inclusion, diversity and belonging are measurable outcomes.
• Scale positive societal impact by touching the working lives of hundreds of millions.

Operational pillars that translate the mission into action include data-driven matching, sector specialization (e.g., IT, healthcare, engineering), investments in reskilling and upskilling, and partnerships to advance sustainable hiring practices.

Randstad's vision complements its mission by articulating longer-term impact goals:

• Be the world's most equitable and specialized talent company, connecting people with meaningful careers and employers with specialized skills.
• Empower businesses to achieve lasting workforce agility and drive measurable business value through tailored talent solutions.
• Advance equitable, sustainable labor markets that work for all stakeholders-employees, employers and society.
• Foster inclusive workplaces where diversity, belonging and respect are embedded into hiring and retention practices.

Strategic initiatives aligned to the vision include scaling sector specialization, expanding digital matching platforms, intensifying reskilling programs, and measuring equity and sustainability outcomes through KPIs that link to both business performance and societal impact.

For more investor-focused context and ownership insights, see: Exploring Randstad N.V. Investor Profile: Who's Buying and Why?

Randstad N.V. (RAND.AS) - Vision Statement

• Global scale: operations in ~39 countries, serving hundreds of thousands of clients across staffing, inhouse, and HR solutions.
• Market position: one of the world's largest staffing firms by revenue and headcount placed, with leading brands in Europe and North America.
• Investment in technology: multi-year digital transformation and AI-enabled matching to increase fill rates, reduce time-to-hire, and improve candidate experiences.

• To know - Expertise and insight drive Randstad's client and talent recommendations. Randstad invests in labor-market analytics and skills mapping, using proprietary platforms and external data to improve match quality. Quantitative targets include improving candidate-job match scores and reducing time-to-productivity for placed candidates.
• To serve - Service excellence means exceeding contractual expectations and delivering measurable outcomes (retention rates, client satisfaction Net Promoter Scores, quality-of-hire metrics). Randstad publicly reports client satisfaction trends and aims to increase service automation without sacrificing human contact.
• To trust - Respect and transparency with candidates, clients, and suppliers build long-term relationships and compliance. Trust is reflected in governance metrics, compliance program scope, and reputation scores in sustainability and human-rights audits.
• Striving for perfection - Continuous improvement and innovation are embedded in R&D and IT spend, continuous training hours per employee, and digital adoption KPIs that target higher productivity per consultant and better candidate outcomes.
• Simultaneous promotion of all interests - Randstad pursues shared value: profitable growth aligned with social impact objectives such as employability programs, diversity & inclusion targets, and sustainable workplace initiatives.

• "To know": labor-market analytics teams that combine internal vacancy data and external macro trends to advise clients on workforce planning and reskilling investments.
• "To serve": dedicated account teams and performance SLAs that drive higher contract renewal and client retention rates.
• "To trust": transparent pay, compliance frameworks, and worker-protection policies across markets to reduce risk and improve candidate loyalty.
• "Striving for perfection": roll-out of automated CV parsing and AI-assisted matching to raise placement quality and shorten fill times.
• "Simultaneous promotion of all interests": employability programs partnering with NGOs and governments to place disadvantaged groups into sustainable employment while meeting client needs.