Mission Statement, Vision, & Core Values (2026) of RHI Magnesita India Limited.

Discover how RHI Magnesita India Limited powers high-temperature industries with a clear purpose and measurable impact: operating from nine production facilities (including Bhiwadi, Cuttack, Jamshedpur, Khambhalia, Rajgangpur and Visakhapatnam), serving over 1,500 customers across India, West Asia and Africa, and producing roughly 537,423 metric tons per annum while employing more than 7,000 skilled professionals; their mission to deliver sustainable, innovative refractory solutions is matched by a results-driven vision-backed by a €407 million Adjusted EBITA in 2024 and strategic moves like the 2025 Resco Group acquisition-while sustainability and safety are core, highlighted by a 22% product recycling rate at Bhiwadi (well above group targets) and a nationwide recycling performance of 14.2% in 2024, all underpinned by a world-class R&D center in Bhiwadi and a corporate culture that prizes customer focus, openness, pragmatism and continuous innovation.

RHI Magnesita India Limited (RHIM.NS) - Intro

• Mission: Deliver resilient, high-performance refractory solutions that maximize customer uptime, thermal efficiency and safety while advancing circularity in high-temperature industries.
• Vision: Be the preferred technology-driven refractory partner across steel, cement, non-ferrous and glass industries by leading in innovation, reliability and sustainable lifecycle solutions.

• Core strategic priorities:
  • Operational excellence - optimize plant outputs, yield and plant utilization across nine facilities.
  • Technology & innovation - leverage the Bhiwadi R&D center to develop next-gen refractories and service solutions.
  • Customer intimacy - tailored system designs, predictive maintenance and turnkey services for >1,500 customers.
  • Safety & people development - maintain rigorous safety standards and upskilling for a 7,000+ employee base.
  • Sustainability & circularity - increase recycling rates and reduce thermal/process waste, exemplified by a 22% recycling rate at Bhiwadi.

• Financial & operational levers emphasized in strategy:
  • Maximizing capacity utilization of ~537k tpa to improve gross margins.
  • Reducing cost through material recycling and energy-efficiency projects in plants.
  • Expanding aftermarket and service revenues via lifecycle contracts and predictive services.

RHI Magnesita India Limited (RHIM.NS) - Overview

• Customer focus: serve customers better than anyone else by expanding geographic presence and ensuring tailored, high-quality refractory solutions and reliable logistics.
• Innovation: invest in R&D, advanced production techniques, and service models (including on-site services and digital monitoring) to improve process efficiency and product lifetime.
• Operational excellence: continuous improvement in manufacturing, supply-chain resilience, cost management, and quality systems to support Indian steel, cement, glass and non-ferrous industries.
• Cultural values: openness, collaboration, initiative, and rapid execution of ideas to deliver measurable customer value.

• Sector footprint: primary end-markets include steel (~55% of sales), cement (~20%), glass and non-ferrous (~25%), with growing services and aftermarket contributions.
• Sustainability targets: improving energy efficiency in kilns and furnaces, increasing use of recycled refractory content, and lowering CO2 intensity across plants (multi-year reductions implemented since 2021).
• R&D and innovation indicators: incremental product portfolio expansion, on-site lining services, predictive maintenance pilots, and digital tracking of refractory consumption to extend campaign life.

RHI Magnesita India Limited (RHIM.NS) - Mission Statement

• Be the most reliable partner for refractory solutions in India's industrial growth story.
• Support customers' decarbonization journeys with tailored, low-carbon refractory systems.
• Embed safety-first operations and continuous innovation across manufacturing and services.
• Drive circularity through increased recycling and resource efficiency.

• Global leadership in refractories supported by operational performance and targeted M&A.
• Sustainability as core tenet - demonstrated recycling rate: 14.2% (2024).
• Customer-centric decarbonization partnership: solutions and services aimed at lowering customers' Scope 1/2 process emissions.
• Continuous investment into decarbonization technologies and circular solutions.

• Safety - zero-harm objective and systematic risk reduction in plants and services.
• Innovation - product and process R&D aimed at higher efficiency and lower carbon intensity.
• Openness & Collaboration - close partnerships with customers and suppliers to co-create solutions.
• Pragmatism & Performance - measurable KPIs (e.g., EBITA, recycling rate) guide decisions.

• Decarbonization focus: investments in low-carbon and recycling technologies that underpin the vision to lead in industry decarbonization.
• M&A-enabled scale: the 2025 Resco Group acquisition strengthens service capability and geographic reach, supporting stable Adjusted EBITA performance (€407m in 2024).
• Customer-centric services: offerings designed to reduce lifecycle emissions for steel, cement and non-ferrous customers in India.

RHI Magnesita India Limited (RHIM.NS) - Vision Statement

• Customer focus: delivering tailored refractory solutions that improve uptime and reduce total cost of ownership for steel, cement and non-ferrous clients.
• Innovation: continuous investment in product R&D and process modernization to raise performance and reduce emissions.
• Openness and pragmatism: data-driven decision making and transparent stakeholder engagement.
• Performance: measurable targets for profitability, productivity and quality improvement.
• Collaboration: cross-functional teams and customer partnerships to co-create value.

• Diversity & inclusion: equal opportunity across age, gender, skin color, ethnicity, sexual orientation and disability; active hiring and retention programs to improve representation.
• Health & safety: life-saving rules, contractor management, regular audits and a focus on hazard elimination to keep LTIFR below industry benchmarks.
• Learning & development: structured upskilling programs for production, sales and technical teams to raise productivity and quality.

• Waste and circularity: recycling rate of 14.2% in 2024, with targets to scale reuse and recycle flows across plants.
• Energy transition: capital allocation to electrification and low-carbon binders - INR 150 crore deployed in 2024 for decarbonization projects.
• Emissions targets: company-level CO2 intensity reduction target of 30% by 2030 vs 2020 baseline, with progress tracked by plant-level metrics.
• Water and air: continuous improvements in water reuse and dust-control systems to meet regulatory and customer expectations.

• Productivity programs: TPM, Six Sigma and digital monitoring to reduce cost per tonne and improve plant availability.
• Quality and supply reliability: investments in automation and predictive maintenance to reduce downtime and scrap rates.
• Continuous improvement KPI focus: % OEE uplift, cost-per-tonne reduction and on-time delivery improvements measured quarterly.

• Technical partnerships: co-development projects with major steel and cement customers to extend campaign life and reduce energy consumption.
• New product commercialization: faster pilot-to-scale timelines and targeted service offerings (refractory linings, precast shapes, installation support).
• Aftermarket services: data-led refractory lifecycle management to optimize replacement schedules and operating cost.

• Board oversight: sustainability and risk committees guiding ESG capital allocation and compliance.
• Reporting: periodic disclosure of safety, environmental and financial KPIs aligned with stakeholder expectations.