Mission Statement, Vision, & Core Values (2026) of STEF SA.

As a European leader in temperature-controlled logistics, STEF SA anchors a century-plus legacy-over 100 years-in ensuring food supplies for millions, operating with more than 21,000 employees across nearly 260 sites in seven European countries, and generating revenues in 2021 exceeding €3.5 billion; at its heart lies a clear mission-to "ensure people have the food they need, where they need it"-supported by a vision committed to social responsibility and community support and embodied day-to-day through core values of Enthusiasm, Respect, Rigour and Performance that guide STEF's collaborations with producers, distributors and restaurants and its push for sustainable, responsible logistics that keep Europe's cold chain moving.

STEF SA (STF.PA) Intro

• Specialization: temperature-controlled storage, packaging and road transport for fresh, frozen and chilled food.
• Geographic footprint: operations across seven European countries offering cross-border logistics and local last-mile services.
• Customer base: supermarket chains, food producers, horeca (hotels/restaurants/caterers), wholesalers and specialist distributors.

• Guarantee food safety and quality through end-to-end temperature-controlled logistics.
• Support clients-producers, distributors and restaurants-in optimizing the food supply chain.
• Deliver reliable, on-time service while protecting product integrity and freshness.

• Be the preferred pan-European partner for sustainable cold chain logistics.
• Combine operational excellence with innovation to meet evolving consumer and regulatory demands.
• Scale services to ensure resilient food supply flows across urban and regional markets.

• Safety & Quality: strict adherence to hygiene, traceability and temperature control standards.
• Customer Commitment: tailored solutions and close collaboration with clients throughout the supply chain.
• Responsibility: focus on reducing environmental footprint and promoting responsible logistics practices.
• Teamwork & Respect: reliance on a workforce of ~21,000 to deliver consistent service across ~260 sites.
• Innovation: investing in processes, IT and fleet technologies to improve efficiency and sustainability.

• Energy and emissions focus: STEF publicly emphasizes reducing the environmental footprint of cold logistics through fleet renewal, facility efficiency and modal optimization.
• Scale and resilience: operating nearly 260 sites across seven countries provides network redundancy and capacity to serve millions of consumers.
• Financial scale: 2021 revenue above €3.5 billion underscores the company's market position and ability to invest in sustainability and service innovation.

STEF SA (STF.PA) Overview

Mission Statement - STEF SA's mission is to ensure people have the food they need, where they need it. This commitment underscores the company's dedication to providing reliable and timely food logistics services across Europe, reflecting a constant focus on meeting diverse consumer needs and positioning STEF at the heart of the food supply chain. The mission drives operational choices, network investments and service-level commitments, and has remained a consistent anchor for the group's strategy.

• Ensure availability: timely distribution of fresh, frozen and chilled food products to retailers, foodservice and industry clients.
• Coverage: pan-European network optimizing last-mile and long-haul cold chain continuity.
• Reliability: service-level agreements and quality controls to reduce spoilage and stock-outs.

Vision

STEF's vision is to be the leading integrator of temperature-controlled logistics in Europe, creating resilient, sustainable food supply chains that deliver freshness, safety and traceability from producer to consumer.

• Leadership: expand market share in targeted European countries while deepening service verticals (retail, foodservice, industry).
• Innovation: digitalization of cold chain monitoring, route optimization and customer-facing platforms.
• Sustainability: decarbonization of transport and warehousing to align with EU climate targets and customer ESG commitments.

Core Values

• Customer proximity - tailoring logistics solutions to client flows and schedules.
• Food safety & quality - stringent cold chain controls, certifications and traceability.
• Responsibility - environmental, social and governance commitments embedded in operations.
• Operational excellence - continuous improvement, KPIs and investments in fleet and facilities.
• People-first culture - skilled workforce, training and safety at work.

Key Operational & Financial Metrics (select recent figures)

Strategic links between mission, vision and measurable targets are visible in STEF's capital allocation (capex in fleet and platforms), service KPIs (on-time delivery, temperature conformity) and ESG commitments. For investor-oriented context and shareholder interest, see: Exploring STEF SA Investor Profile: Who's Buying and Why?

STEF SA (STF.PA) - Mission Statement

• Deliver perishable goods with unwavering quality and food-safety compliance across Europe.
• Integrate sustainable technology and low-emission transport to reduce environmental impact.
• Partner with customers and communities to ensure access to essential food supplies in times of need.
• Operate with financial discipline to reinvest in people, fleet, and infrastructure.

• Community resilience: emergency logistics and food aid partnerships to serve vulnerable populations.
• Ethical leadership: embedding compassion into corporate governance and employee programs.
• Inclusive growth: apprenticeships and hiring strategies that prioritize disadvantaged communities.

• Safety & Quality - rigorous HACCP, cold-chain monitoring, and continuous improvement.
• Integrity - transparent reporting, ethical supplier practices, and regulatory compliance.
• Respect - for employees, customers, and the communities served.
• Innovation - investing in digital traceability, route optimization, and energy-efficient assets.
• Solidarity - mobilizing resources in crises and long-term community engagement.

• Food-security programs - rapid-response logistics for humanitarian partners and municipal aid initiatives.
• Decarbonization roadmap - electrification pilot fleets, bio-LNG deployment on long haul, and renewable energy for warehouses.
• Digitalization - end-to-end cold-chain traceability, predictive maintenance, and customer portals for temperature and ETA visibility.
• Talent & inclusion - training academies, apprenticeship hires, and community outreach to increase workforce diversity.

STEF SA (STF.PA) - Vision Statement

The company's strategic direction translates into concrete targets and actions across markets, networks and investments: expanding high value-added services (fresh, frozen, ambient temperature control), accelerating decarbonization of fleets and sites, and embedding data-driven customer solutions to raise service quality and cost-efficiency.

• Geographic scope: multi-country European network focused on France, Spain, Italy, the Netherlands, Belgium, Portugal and Switzerland.
• Service mix: transport, warehousing, logistics services, express and foodservice distribution for B2B and B2C channels.
• Strategic priorities: growth in value-added solutions, energy transition (renewables, electrification, energy efficiency), and digital customer platforms.

Core Values - How They Drive Daily Decisions

STEF SA's culture is anchored in four core values - Enthusiasm, Respect, Rigour and Performance - which frame behavior, hiring, operations and stakeholder commitments.

• Enthusiasm: a commitment to meaningful missions - ensuring food safety and quality - executed with pride and proactive customer focus.
• Respect: building trust-based relationships with employees, partners, customers and regulators; safety and social responsibility are central.
• Rigour: high operational standards and technical expertise in cold chain management, regulatory compliance and quality assurance.
• Performance: entrepreneurial drive reflected in ambitious commercial targets, cost discipline and continuous improvement.

These values and targets are reflected in investment choices, recruitment and performance measurement. Operational KPIs - on-time delivery rates, temperature-compliance incidents, energy consumption per pallet transported, and customer-service NPS - are systematically monitored to ensure that Enthusiasm, Respect, Rigour and Performance are not just words but measurable drivers of long-term value.

• Example operational targets: reduce CO2 emissions per tonne-km, increase proportion of electric and low-emission trucks, and raise warehouse energy efficiency through heat recovery and solar installations.
• Governance alignment: ESG reporting, safety metrics and compliance are linked to management incentives and capital allocation.

For readers interested in investor perspectives and stakeholder positioning, see: Exploring STEF SA Investor Profile: Who's Buying and Why?