Mission Statement, Vision, & Core Values (2026) of Travis Perkins plc.

As Britain's long-standing builders' merchant with a pedigree stretching back over 200 years, Travis Perkins plc combines scale and tradition-operating a vast network of over 14,000 branches and reporting revenues of £4,607.4 million in 2024-to pursue a clear mission: "putting in place and growing the best businesses... providing comprehensive building material solutions... helping to build Britain"; its vision to be the first or first alternative choice for anyone seeking building materials across any supply channel is matched by tangible expansion via Toolstation into the Netherlands, France and Belgium, and grounded in core values-"We care," "We do the right thing," "We strive to be better," "We win together"-that drive operational focus, people development and market leadership, inviting a deeper look at how these strategic commitments translate into performance, sustainability and customer advantage.

Travis Perkins plc (TPK.L) - Intro

• Headquarters: Northampton, UK
• Scale: operates a wide branch network of over 14,000 branches
• Heritage: more than 200 years of trading and industry presence
• Geographic reach: primary UK market plus Toolstation operations in the Netherlands, France and Belgium
• 2024 reported revenue: £4,607.4 million

Mission

• Support customers to get the job done - reliably, efficiently and safely.
• Deliver a full range of building materials, specialist trade products and support services to professional and DIY customers.
• Create value for shareholders by combining operational excellence across branches, trade counters, distribution and digital channels.

Vision

• Be the UK's first-choice partner for construction and home improvement by offering unmatched product range, availability and service.
• Grow a resilient, multi-channel business that leverages scale, local presence and specialist brands to expand market share domestically and in mainland Europe via Toolstation.

Core values and behaviours

• Customer focus - putting tradespeople and installers at the centre of product, service and pricing decisions.
• Reliability - consistent availability, delivery performance and technical support across the branch network.
• Safety & compliance - driving safe working practices for customers and colleagues across sites and depots.
• Operational excellence - continuous improvement in supply chain, inventory, digital ordering and branch service levels.
• Integrity & accountability - transparent commercial practices, community engagement and responsible sourcing.

Strategic priorities aligned to mission & vision

• Strengthen branch and trade counter density and service capability to protect lead positions in local markets.
• Invest in digital, click-and-collect, and logistics to reduce lead times and improve same-day availability.
• Scale specialist offers (kitchens, bathrooms, tool hire, plumbing & heating) to capture higher-value project spend.
• Expand Toolstation's footprint in mainland Europe to diversify growth beyond the UK core market.

Selected 2024 indicators and structural facts

Travis Perkins plc (TPK.L) - Overview

• Travis Perkins' mission: 'continue to deliver better returns by... putting in place and growing the best businesses, with outstanding people and operations, providing comprehensive building material solutions, to everyone creating, maintaining, repairing or improving the built environment, helping to build Britain.'
• Core emphasis: growth of high‑quality businesses, development of outstanding people and operational excellence, and delivery of comprehensive product and service solutions across trade and retail channels.
• Long‑standing focus on national infrastructure and construction support-summed up in the phrase 'helping to build Britain.'

• Be the leading supplier of building materials and related services to professional tradespeople and builders across the UK, with a network and service portfolio that drives repeat trade and strong margin capture.
• Invest in digital, distribution and branch capability to increase service levels, reduce lead times and deepen customer relationships.
• Attract, retain and develop 'outstanding people' to improve productivity, customer experience and operational efficiency.

• Annual revenue scale: multi‑billion pounds (group turnover historically around £4-5 billion per year in recent reporting periods).
• Business mix: trade customers generate majority of sales value; pro‑dealer and merchant channels drive higher margin profiles than general retail.
• Capital allocation priorities: branch and distribution investment, selective M&A to add complementary trade brands, working capital management and targeted efficiency programs.

• Branch and logistics investment: expanding next‑day / same‑day fulfilment capability to serve small builder and large contractor workflows.
• People and training: apprenticeship, leadership development and trade‑specialist training to raise service quality and retention.
• Sustainability and supply chain: procurement strategies to maintain availability, reduce waste and support customers' net‑zero and compliance needs.

Travis Perkins plc (TPK.L) - Mission Statement

• Preferred choice across channels - retail, trade counters, merchant delivery, online and click‑and‑collect.
• Accessibility emphasis - broad geographic coverage and multichannel convenience for professional and DIY customers alike.
• Market leadership objective - positioning as first or first alternative to build loyalty and reduce customer switching.
• Alignment with purpose - support for the built environment via product range, technical services and supply resilience.

• Network density: continued investment in branch and specialist outlet expansion to reduce distance to customers and increase first‑choice reach.
• Channel integration: unified inventory, pricing and logistics to make any supply channel deliver the same Travis Perkins experience.
• Product breadth: maintaining comprehensive ranges across building materials, tools, plumbing, heating and timber so customers find a one‑stop solution.
• Service and capability: technical support, credit and trade services aimed at professional customers to strengthen loyalty and repeat purchase.

• Acquisition and organic branch rollout to bolster presence where demand is concentrated.
• Investment in digital platforms and stock visibility to make every channel a viable first choice.
• Operational efficiency (supply chain, procurement) to keep service levels high and maintain competitive pricing.
• Targeted product and service offers for professional customers to secure repeat business and share of wallet.

Travis Perkins plc (TPK.L) - Vision Statement

• 'We care' - prioritising safety, wellbeing and sustainability across operations and supply chains.
• 'We do the right thing' - operating with integrity, fairness and respect for customers, suppliers and colleagues.
• 'We strive to be better' - driving continuous improvement through innovation, digital transformation and skills development.
• 'We win together' - fostering collaboration across interlocking teams, brands and partners in an inclusive environment.
• 'We push ourselves with purpose and pace' - taking on new challenges with a pragmatic, can‑do attitude and measurable targets.
• 'We understand how others value us and what we do' - sharing knowledge, training and insight to uplift customers and the trades.

• Customer-centric service: faster delivery cycles, expanded product ranges and pro‑trade digital tools.
• Sustainability and net‑zero: reducing scope 1-3 emissions, energy efficiency in branches and greener product lines.
• Operational excellence: improving margin through procurement, distribution optimisation and branch productivity.
• People and safety: enhanced training, mental health initiatives and a focus on reducing workplace incidents.