{"product_id":"0qlwl-business-model-canvas","title":"ALSO Holding AG (0QLW.L): Canvas Business Model","description":"\u003cp\u003eUnlock the secrets behind the business success of ALSO Holding AG, a key player in the IT distribution sector. Dive into our exploration of the Business Model Canvas, revealing how strategic partnerships, an extensive product range, and tailored customer relationships play a pivotal role in their growth and profitability. Discover how these elements combine to create a unique value proposition that resonates with small businesses, large corporations, and public institutions alike.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Key Partnerships\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG collaborates with a variety of partners to enhance its business model, optimizing operations and expanding its market reach. These key partnerships include alliances with IT vendors and manufacturers, logistics providers, and distributors and resellers.\u003c\/p\u003e\n\n\u003ch3\u003eIT Vendors and Manufacturers\u003c\/h3\u003e\n\u003cp\u003eALSO Holding AG has established significant partnerships with prominent IT vendors and manufacturers. These collaborations allow the company to offer a diverse range of products and services tailored to customer needs.\u003c\/p\u003e\n\u003cp\u003eFor example, in 2022, ALSO reported a revenue of \u003cstrong\u003e€3.3 billion\u003c\/strong\u003e, driven in part by its partnerships with leading IT manufacturers such as Microsoft, Cisco, and Dell Technologies. These partnerships not only enhance ALSO’s product offerings but also facilitate access to the latest technologies.\u003c\/p\u003e\n\n\u003ch3\u003eLogistic Providers\u003c\/h3\u003e\n\u003cp\u003eEfficient logistics are crucial for ALSO's operational success. The company collaborates with various logistic providers to ensure timely delivery and inventory management.\u003c\/p\u003e\n\u003cp\u003eIn 2022, the logistics partnerships contributed to a reduction in delivery times by approximately \u003cstrong\u003e15%\u003c\/strong\u003e. This improvement is essential in a fast-paced market where customer satisfaction is paramount. The partnerships enable ALSO to manage a logistics cost of around \u003cstrong\u003e5%\u003c\/strong\u003e of total revenues, ensuring high operational efficiency.\u003c\/p\u003e\n\n\u003ch3\u003eDistributors and Resellers\u003c\/h3\u003e\n\u003cp\u003eALSO Holding AG leverages a broad network of distributors and resellers, which enhances its market penetration and customer reach. The company operates with over \u003cstrong\u003e5,000\u003c\/strong\u003e resellers across Europe.\u003c\/p\u003e\n\u003cp\u003eIn 2023, this extensive reseller network accounted for approximately \u003cstrong\u003e60%\u003c\/strong\u003e of the total sales volume, demonstrating the effectiveness of these partnerships. The ability to reach various market segments through these distributors has been instrumental for ALSO’s growth, leading to an increase in total sales by \u003cstrong\u003e20%\u003c\/strong\u003e year-on-year.\u003c\/p\u003e\n\n\u003ch3\u003ePartnership Overview Table\u003c\/h3\u003e\n\u003ctable\u003e\n  \u003ctr\u003e\n    \u003cth\u003eType of Partnership\u003c\/th\u003e\n    \u003cth\u003eKey Partners\u003c\/th\u003e\n    \u003cth\u003eContribution to Revenue\u003c\/th\u003e\n    \u003cth\u003eLogistics Cost (% of Revenue)\u003c\/th\u003e\n    \u003cth\u003eDistributor\/Reseller Network Size\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eIT Vendors and Manufacturers\u003c\/td\u003e\n    \u003ctd\u003eMicrosoft, Cisco, Dell Technologies\u003c\/td\u003e\n    \u003ctd\u003e€3.3 billion (2022)\u003c\/td\u003e\n    \u003ctd\u003eN\/A\u003c\/td\u003e\n    \u003ctd\u003eN\/A\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eLogistic Providers\u003c\/td\u003e\n    \u003ctd\u003eVarious International Logistic Firms\u003c\/td\u003e\n    \u003ctd\u003eN\/A\u003c\/td\u003e\n    \u003ctd\u003e5%\u003c\/td\u003e\n    \u003ctd\u003eN\/A\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eDistributors and Resellers\u003c\/td\u003e\n    \u003ctd\u003eOver 5,000 Resellers\u003c\/td\u003e\n    \u003ctd\u003e60% of Sales Volume (2023)\u003c\/td\u003e\n    \u003ctd\u003eN\/A\u003c\/td\u003e\n    \u003ctd\u003e5,000\u003c\/td\u003e\n  \u003c\/tr\u003e\n\u003c\/table\u003e \n\n\u003cp\u003eThrough these partnerships, ALSO Holding AG not only integrates resources and capabilities but also mitigates risks associated with supply chain disruptions and market fluctuations. The strategic alliances formed within these categories are essential for maintaining a competitive edge in the IT distribution sector.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Key Activities\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG focuses on multiple critical activities to ensure the delivery of its value proposition in the distribution of IT hardware and software. The company operates in various segments that demand specialization in several key activities.\u003c\/p\u003e\n\n\u003ch3\u003eDistribution of IT hardware and software\u003c\/h3\u003e\n\n\u003cp\u003eThe distribution of IT hardware and software is a core activity for ALSO Holding AG. In 2022, the company reported a revenue of \u003cstrong\u003e€3.39 billion\u003c\/strong\u003e from its distribution segment. The product range includes a variety of IT products, covering vendors such as Microsoft, HP, and Dell, among others.\u003c\/p\u003e\n\n\u003ch3\u003eSupply chain management\u003c\/h3\u003e\n\n\u003cp\u003eALSO Holding AG integrates a sophisticated supply chain management system that facilitates the efficient movement of products from suppliers to customers. The company engages in strategic partnerships with over \u003cstrong\u003e700\u003c\/strong\u003e vendors and serves more than \u003cstrong\u003e120,000\u003c\/strong\u003e customers across Europe. In its 2022 annual report, the gross margin for the supply chain activities averaged around \u003cstrong\u003e7.5%\u003c\/strong\u003e, emphasizing the importance of effective supply chain operations.\u003c\/p\u003e\n\n\u003ctable\u003e\n  \u003ctr\u003e\n    \u003cth\u003eSupply Chain Metrics\u003c\/th\u003e\n    \u003cth\u003e2021\u003c\/th\u003e\n    \u003cth\u003e2022\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eNumber of Vendors\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e650\u003c\/strong\u003e\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e700\u003c\/strong\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eNumber of Customers\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e100,000\u003c\/strong\u003e\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e120,000\u003c\/strong\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eAverage Gross Margin (%)\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e7.0%\u003c\/strong\u003e\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e7.5%\u003c\/strong\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eCustomer service and support\u003c\/h3\u003e\n\n\u003cp\u003eCustomer service is another critical activity within the business model of ALSO Holding AG. The company emphasizes high-quality support, with a customer satisfaction score averaging \u003cstrong\u003e85%\u003c\/strong\u003e in recent surveys. Additionally, the company has invested in training programs for its support staff, leading to a reduction in average response time by \u003cstrong\u003e15%\u003c\/strong\u003e year-over-year, reaching an effective response time of \u003cstrong\u003e3 hours\u003c\/strong\u003e for customer inquiries.\u003c\/p\u003e\n\n\u003cp\u003eIn 2022, ALSO Holding AG allocated approximately \u003cstrong\u003e€5 million\u003c\/strong\u003e towards enhancing its customer service platforms, aiming to improve response efficiency and overall customer satisfaction. This investment is part of a broader strategy to maintain competitive advantage in the IT distribution market.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Key Resources\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG relies on several key resources that enable it to create and deliver value effectively within the technology distribution sector. These resources are critical in maintaining its competitive edge and operational efficiency.\u003c\/p\u003e\n\n\u003ch3\u003eDistribution Network\u003c\/h3\u003e\n\u003cp\u003eALSO operates a comprehensive distribution network that encompasses more than \u003cstrong\u003e100,000\u003c\/strong\u003e customers across Europe. The company strategically locates its logistics centers in regions like Germany, Switzerland, and Poland, ensuring efficient delivery and support for its customer base. In 2022, the company recorded a revenue of \u003cstrong\u003e€3.2 billion\u003c\/strong\u003e, a significant portion attributed to its expansive distribution capabilities.\u003c\/p\u003e\n\n\u003ctable\u003e\n    \u003ctr\u003e\n        \u003cth\u003eRegion\u003c\/th\u003e\n        \u003cth\u003eNumber of Customers\u003c\/th\u003e\n        \u003cth\u003eLogistics Centers\u003c\/th\u003e\n        \u003cth\u003eRevenue Contribution\u003c\/th\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eGermany\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e40,000\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e3\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e€1.2 billion\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eSwitzerland\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e20,000\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e1\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e€600 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003ePoland\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e15,000\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e1\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e€400 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eOther European Countries\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e25,000\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e2\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e€1 billion\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eStrategic Partnerships\u003c\/h3\u003e\n\u003cp\u003ePartnerships play a vital role in ALSO's business strategy. The company collaborates with over \u003cstrong\u003e200\u003c\/strong\u003e technology vendors, including leading brands like Microsoft, Cisco, and HP. These partnerships expand its product offerings and strengthen its market position. Notably, the agreement with Microsoft allows ALSO to distribute Azure cloud services, which significantly contributes to its revenue streams. In 2023, the cloud services segment is projected to account for approximately \u003cstrong\u003e15%\u003c\/strong\u003e of the total revenue.\u003c\/p\u003e\n\n\u003ch3\u003eSkilled Workforce\u003c\/h3\u003e\n\u003cp\u003eALSO's skilled workforce is another indispensable resource. The company employs around \u003cstrong\u003e1,200\u003c\/strong\u003e professionals across various functions, including sales, logistics, and technical support. In 2022, the employee productivity rate was reflected in a revenue per employee of approximately \u003cstrong\u003e€2.67 million\u003c\/strong\u003e. This showcases the effectiveness and efficiency of the workforce in driving company performance.\u003c\/p\u003e\n\n\u003ctable\u003e\n    \u003ctr\u003e\n        \u003cth\u003eWorkforce Segment\u003c\/th\u003e\n        \u003cth\u003eNumber of Employees\u003c\/th\u003e\n        \u003cth\u003eAverage Revenue per Employee\u003c\/th\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eSales\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e600\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e€3 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eLogistics\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e350\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e€2.2 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eTechnical Support\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e250\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e€2 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n\u003c\/table\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Value Propositions\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG offers a \u003cstrong\u003ecomprehensive IT product range\u003c\/strong\u003e, encompassing more than 300,000 products from over 1,500 manufacturers. This extensive portfolio includes hardware, software, and services tailored to meet the diverse needs of its customers. In 2022, the company reported a total revenue of \u003cstrong\u003e€3.5 billion\u003c\/strong\u003e, indicating a year-on-year growth of \u003cstrong\u003e19%\u003c\/strong\u003e in sales, largely attributed to the breadth and adaptability of its product offerings.\u003c\/p\u003e\n\n\u003cp\u003eIn addition to a wide product selection, ALSO provides \u003cstrong\u003eefficient supply chain services\u003c\/strong\u003e designed to optimize the logistics of delivering IT products. The company boasts a logistics network that processes over \u003cstrong\u003e1 million shipments annually\u003c\/strong\u003e. In 2022, the operational efficiency of its supply chain contributed to a reduction in delivery times by an average of \u003cstrong\u003e17%\u003c\/strong\u003e, enhancing customer satisfaction and operational reliability.\u003c\/p\u003e\n\n\u003ctable\u003e\n    \u003ctr\u003e\n        \u003cth\u003eService Type\u003c\/th\u003e\n        \u003cth\u003eDescription\u003c\/th\u003e\n        \u003cth\u003eImpact on Customers\u003c\/th\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eLogistics Management\u003c\/td\u003e\n        \u003ctd\u003eStreamlined handling of product shipments and inventory.\u003c\/td\u003e\n        \u003ctd\u003eReduced lead times, increased reliability.\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eOrder Fulfillment\u003c\/td\u003e\n        \u003ctd\u003eComprehensive order processing from sourcing to delivery.\u003c\/td\u003e\n        \u003ctd\u003eImproved accuracy, timely delivery.\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eWarehousing Solutions\u003c\/td\u003e\n        \u003ctd\u003eState-of-the-art storage facilities for efficient inventory management.\u003c\/td\u003e\n        \u003ctd\u003eEnhanced stock management, lower operational costs.\u003c\/td\u003e\n    \u003c\/tr\u003e\n\u003c\/table\u003e\n\n\u003cp\u003eALSO's commitment to \u003cstrong\u003einnovative technology solutions\u003c\/strong\u003e also plays a crucial role in its value propositions. The company invests heavily in R\u0026amp;D, spending approximately \u003cstrong\u003e€30 million\u003c\/strong\u003e in 2022 to enhance its technology offerings. One notable initiative is its cloud services platform, which saw a customer adoption increase of \u003cstrong\u003e35%\u003c\/strong\u003e in 2022. This shift towards cloud-based solutions not only offers improved scalability for clients but also positions ALSO favorably against competitors in the increasingly digital marketplace.\u003c\/p\u003e\n\n\u003cp\u003eFurthermore, the integration of AI-driven analytics into their services has enabled clients to gain actionable insights, resulting in enhanced decision-making capabilities. In a market where digital transformation is paramount, such innovations are critical for maintaining a competitive edge.\u003c\/p\u003e\n\n\u003cp\u003eOverall, the unique mix of products and services offered by ALSO Holding AG creates significant value for a variety of customer segments, while addressing specific needs through robust supply chain capabilities and cutting-edge technology solutions.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Customer Relationships\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG focuses on cultivating strong customer relationships through various tailored strategies, ensuring customer acquisition, retention, and increased sales. These strategies incorporate dedicated account management, comprehensive customer support, and structured loyalty programs.\u003c\/p\u003e\n\n\u003ch3\u003eDedicated Account Managers\u003c\/h3\u003e\n\n\u003cp\u003eALSO assigns dedicated account managers to key clients, fostering personalized relationships that enhance customer satisfaction. This approach allows customers to receive tailored solutions that meet their specific business needs. In 2022, ALSO reported a client retention rate of \u003cstrong\u003e95%\u003c\/strong\u003e, attributed in part to the effectiveness of dedicated account management.\u003c\/p\u003e\n\n\u003ch3\u003eCustomer Support Services\u003c\/h3\u003e\n\n\u003cp\u003eALSO provides robust customer support services that include both pre-sales and post-sales assistance. The company offers multiple channels for support, such as phone, email, and live chat. In its 2023 financial report, ALSO indicated a \u003cstrong\u003e15%\u003c\/strong\u003e increase in customer support inquiries being resolved within the first contact, illustrating the efficiency of their support system.\u003c\/p\u003e\n\n\u003ctable\u003e\n    \u003ctr\u003e\n        \u003cth\u003eYear\u003c\/th\u003e\n        \u003cth\u003eCustomer Support Inquiries\u003c\/th\u003e\n        \u003cth\u003eFirst Contact Resolution Rate\u003c\/th\u003e\n        \u003cth\u003eMonthly Active Users (MAU)\u003c\/th\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003e2020\u003c\/td\u003e\n        \u003ctd\u003e50,000\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e70%\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e30,000\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003e2021\u003c\/td\u003e\n        \u003ctd\u003e60,000\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e75%\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e35,000\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003e2022\u003c\/td\u003e\n        \u003ctd\u003e75,000\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e80%\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e40,000\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003e2023\u003c\/td\u003e\n        \u003ctd\u003e85,000\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e85%\u003c\/strong\u003e\u003c\/td\u003e\n        \u003ctd\u003e45,000\u003c\/td\u003e\n    \u003c\/tr\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eLoyalty Programs\u003c\/h3\u003e\n\n\u003cp\u003eALSO has implemented loyalty programs aimed at rewarding repeat customers, which contribute to increased sales and customer retention. As of Q1 2023, the loyalty program had registered over \u003cstrong\u003e10,000\u003c\/strong\u003e active members, with participants seeing an average discount of \u003cstrong\u003e10%\u003c\/strong\u003e on their purchases. The program led to a \u003cstrong\u003e20%\u003c\/strong\u003e increase in sales among enrolled customers compared to non-enrolled customers in the same period.\u003c\/p\u003e\n\n\u003cp\u003eIn the fiscal year 2022, ALSO's loyalty program generated additional revenues of approximately \u003cstrong\u003e€5 million\u003c\/strong\u003e, further highlighting the financial effectiveness of these initiatives in fostering customer loyalty and driving sales growth.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Channels\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG utilizes a variety of channels to effectively deliver its value proposition to customers. These channels play a crucial role in the company's distribution strategy, allowing it to communicate and engage with different market segments.\u003c\/p\u003e\n\n\u003ch3\u003eOnline Platform\u003c\/h3\u003e\n\u003cp\u003eALSO Holding AG operates an advanced online platform which serves as a primary channel for sales and customer interaction. In 2022, the company reported that approximately \u003cstrong\u003e44%\u003c\/strong\u003e of its total sales were generated through its digital channels. The website provides comprehensive product information, pricing, and allows for seamless transactions, enhancing customer experience and accessibility.\u003c\/p\u003e\n\n\u003ctable\u003e\n  \u003ctr\u003e\n    \u003cth\u003eYear\u003c\/th\u003e\n    \u003cth\u003eTotal Sales (€ million)\u003c\/th\u003e\n    \u003cth\u003eOnline Sales (% of Total)\u003c\/th\u003e\n    \u003cth\u003eGrowth Rate (% YoY)\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003e2020\u003c\/td\u003e\n    \u003ctd\u003e2,000\u003c\/td\u003e\n    \u003ctd\u003e38%\u003c\/td\u003e\n    \u003ctd\u003e15%\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003e2021\u003c\/td\u003e\n    \u003ctd\u003e2,300\u003c\/td\u003e\n    \u003ctd\u003e40%\u003c\/td\u003e\n    \u003ctd\u003e15%\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003e2022\u003c\/td\u003e\n    \u003ctd\u003e2,700\u003c\/td\u003e\n    \u003ctd\u003e44%\u003c\/td\u003e\n    \u003ctd\u003e17%\u003c\/td\u003e\n  \u003c\/tr\u003e\n\u003c\/table\u003e\n\n\u003cp\u003eThe online platform also facilitates electronic communication, providing a channel for marketing initiatives and customer support. The transition toward a digital-first approach has driven significant efficiency in operations, with a reported decrease in operational costs by \u003cstrong\u003e12%\u003c\/strong\u003e in 2022 compared to the previous year.\u003c\/p\u003e\n\n\u003ch3\u003eDirect Sales Force\u003c\/h3\u003e\n\u003cp\u003eALSO employs a dedicated direct sales force to establish and maintain relationships with key clients. The direct sales team contributes significantly to customer engagement, focusing on high-value accounts. In 2022, this segment accounted for \u003cstrong\u003e36%\u003c\/strong\u003e of overall sales revenue.\u003c\/p\u003e\n\n\u003cp\u003eThe effectiveness of the direct sales force is underpinned by a robust training program, enabling the team to leverage product knowledge to meet customer needs. The cost associated with the direct sales force was approximately \u003cstrong\u003e€150 million\u003c\/strong\u003e in 2022, reflecting operational investments that yield high returns in customer satisfaction and loyalty.\u003c\/p\u003e\n\n\u003ch3\u003ePartner Resellers\u003c\/h3\u003e\n\u003cp\u003eALSO has established a widespread network of partner resellers which plays an integral part in its distribution strategy. As of 2023, the company reported having over \u003cstrong\u003e5,000\u003c\/strong\u003e active partners globally, significantly expanding its market reach. Partner resellers contributed \u003cstrong\u003e20%\u003c\/strong\u003e to the total sales, showcasing the effectiveness of indirect sales channels.\u003c\/p\u003e\n\n\u003cp\u003eThrough partnerships with resellers, ALSO can tap into diverse customer segments. The company also reported that sales through partners grew by \u003cstrong\u003e25%\u003c\/strong\u003e year-over-year in 2022. This growth underscores the critical role that resellers play in reaching local markets and enhancing product accessibility.\u003c\/p\u003e\n\n\u003cp\u003eAdditionally, the partnership model allows ALSO to share resources and market intelligence, facilitating a collaborative approach that benefits both parties. The investments in partner relations reached approximately \u003cstrong\u003e€30 million\u003c\/strong\u003e in 2022, aimed at training, marketing support, and incentive programs, which have led to improved sales performance.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Customer Segments\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG primarily targets three key customer segments: small and medium enterprises (SMEs), large corporations, and public sector institutions.\u003c\/p\u003e\n\n\u003ch3\u003eSmall and Medium Enterprises\u003c\/h3\u003e\n\u003cp\u003eSMEs represent a significant portion of ALSO Holding AG's customer base. As of 2022, small and medium-sized enterprises accounted for approximately \u003cstrong\u003e99% of all businesses\u003c\/strong\u003e in Switzerland, where ALSO is headquartered. The demand for IT solutions from these businesses is on the rise, as evidenced by a \u003cstrong\u003e55%\u003c\/strong\u003e increase in IT spending among SMEs in 2021.\u003c\/p\u003e\n\n\u003ch3\u003eLarge Corporations\u003c\/h3\u003e\n\u003cp\u003eALSO also serves large corporations, which contribute approximately \u003cstrong\u003e30%\u003c\/strong\u003e of its total revenue. In 2021, the company's sales to large corporate clients amounted to about \u003cstrong\u003eCHF 1.2 billion\u003c\/strong\u003e. These clients often require tailored solutions, leading to high-value contracts and long-term partnerships.\u003c\/p\u003e\n\n\u003ch3\u003ePublic Sector Institutions\u003c\/h3\u003e\n\u003cp\u003eThe public sector is another critical segment for ALSO Holding AG. In recent years, governments and public institutions have significantly increased their IT budgets by approximately \u003cstrong\u003e8%\u003c\/strong\u003e annually. In 2022, public sector sales generated around \u003cstrong\u003eCHF 400 million\u003c\/strong\u003e, representing \u003cstrong\u003e15%\u003c\/strong\u003e of the company’s total revenue.\u003c\/p\u003e\n\n\u003ctable\u003e\n    \u003cthead\u003e\n        \u003ctr\u003e\n            \u003cth\u003eCustomer Segment\u003c\/th\u003e\n            \u003cth\u003ePercentage of Total Revenue\u003c\/th\u003e\n            \u003cth\u003e2021 Sales (CHF)\u003c\/th\u003e\n            \u003cth\u003eGrowth in IT Spending (2021)\u003c\/th\u003e\n        \u003c\/tr\u003e\n    \u003c\/thead\u003e\n    \u003ctbody\u003e\n        \u003ctr\u003e\n            \u003ctd\u003eSmall and Medium Enterprises\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003e55%\u003c\/strong\u003e\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003eCHF 800 million\u003c\/strong\u003e\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003e55%\u003c\/strong\u003e\u003c\/td\u003e\n        \u003c\/tr\u003e\n        \u003ctr\u003e\n            \u003ctd\u003eLarge Corporations\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003e30%\u003c\/strong\u003e\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003eCHF 1.2 billion\u003c\/strong\u003e\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003eN\/A\u003c\/strong\u003e\u003c\/td\u003e\n        \u003c\/tr\u003e\n        \u003ctr\u003e\n            \u003ctd\u003ePublic Sector Institutions\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003e15%\u003c\/strong\u003e\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003eCHF 400 million\u003c\/strong\u003e\u003c\/td\u003e\n            \u003ctd\u003e\u003cstrong\u003e8%\u003c\/strong\u003e\u003c\/td\u003e\n        \u003c\/tr\u003e\n    \u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003cp\u003eThese segments allow ALSO Holding AG to diversify its portfolio and reduce risks associated with reliance on a single customer category. Tailored solutions and services are crucial to meet the varied needs of these diverse groups.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Cost Structure\u003c\/h2\u003e\n\n\u003ch3\u003eProcurement Costs\u003c\/h3\u003e\n\u003cp\u003eALSO Holding AG incurs substantial procurement costs, primarily driven by the acquisition of IT products and services. In their financial results for the year ended December 31, 2022, the company reported procurement expenses of approximately \u003cstrong\u003eCHF 1.84 billion\u003c\/strong\u003e. This figure reflects their strategy to maintain a diverse portfolio of products from multiple vendors, ensuring competitive pricing and availability.\u003c\/p\u003e\n\n\u003ch3\u003eLogistics and Distribution Expenses\u003c\/h3\u003e\n\u003cp\u003eLogistics and distribution expenses for ALSO Holding AG are significant, given that the company operates in the technology sector, which requires efficient supply chain management. According to the 2022 annual report, logistics costs accounted for around \u003cstrong\u003eCHF 150 million\u003c\/strong\u003e, driven by both transportation and warehousing solutions. With a network of over 90 logistics centers across Europe, these costs enable them to ensure timely delivery of products to their customers.\u003c\/p\u003e\n\n\u003ch3\u003eWorkforce Remuneration\u003c\/h3\u003e\n\u003cp\u003eThe workforce remuneration of ALSO Holding AG reflects a commitment to attracting and retaining skilled professionals in the IT industry. For the financial year 2022, the total personnel expenses amounted to \u003cstrong\u003eCHF 123 million\u003c\/strong\u003e. This encompasses salaries, benefits, and other related costs for over 1,200 employees across various departments including sales, customer service, and technical support.\u003c\/p\u003e\n\n\u003ctable\u003e\n    \u003ctr\u003e\n        \u003cth\u003eCost Category\u003c\/th\u003e\n        \u003cth\u003e2022 Amount (CHF)\u003c\/th\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eProcurement Costs\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e1.84 billion\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eLogistics and Distribution Expenses\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e150 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n    \u003ctr\u003e\n        \u003ctd\u003eWorkforce Remuneration\u003c\/td\u003e\n        \u003ctd\u003e\u003cstrong\u003e123 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003c\/tr\u003e\n\u003c\/table\u003e \n\n\u003cp\u003eALSO Holding AG actively seeks to optimize its cost structure to enhance profitability. They focus on negotiating better terms with suppliers, investing in efficient logistics technologies, and continuously evaluating workforce productivity to ensure sustainable growth in an intensely competitive market.\u003c\/p\u003e\n\u003cbr\u003e\u003ch2\u003eALSO Holding AG - Business Model: Revenue Streams\u003c\/h2\u003e\n\n\u003cp\u003eALSO Holding AG generates its revenue through multiple channels, catering to a diverse customer base in the IT distribution sector. The main revenue streams include product sales, service contracts, and subscription services.\u003c\/p\u003e\n\n\u003ch3\u003eProduct Sales\u003c\/h3\u003e\n\n\u003cp\u003eALSO Holding AG primarily derives its revenue from the sale of hardware and software products. In the fiscal year 2022, the company reported product sales amounting to \u003cstrong\u003eEUR 3.2 billion\u003c\/strong\u003e. This segment includes a wide array of products from various technology manufacturers, ensuring a comprehensive offering for customers.\u003c\/p\u003e\n\n\u003ch3\u003eService Contracts\u003c\/h3\u003e\n\n\u003cp\u003eService contracts provide significant income for ALSO Holding AG. This segment encompasses various IT services, including maintenance, support, and consulting. In 2022, service contracts contributed approximately \u003cstrong\u003eEUR 200 million\u003c\/strong\u003e to the company's overall revenue. An increasing demand for managed services has been a trend, allowing the company to enhance its service portfolio and retain customers.\u003c\/p\u003e\n\n\u003ch3\u003eSubscription Services\u003c\/h3\u003e\n\n\u003cp\u003eThe subscription services of ALSO Holding AG have shown substantial growth, driven by the rising interest in cloud computing and software as a service (SaaS) solutions. The subscription revenue reached approximately \u003cstrong\u003eEUR 150 million\u003c\/strong\u003e in 2022. This stream includes recurring revenue from cloud-based services and license agreements, reflecting the customers' shift towards flexible and scalable solutions.\u003c\/p\u003e\n\n\u003ctable\u003e\n  \u003ctr\u003e\n    \u003cth\u003eRevenue Stream\u003c\/th\u003e\n    \u003cth\u003e2022 Revenue (EUR)\u003c\/th\u003e\n    \u003cth\u003e2021 Revenue (EUR)\u003c\/th\u003e\n    \u003cth\u003eGrowth Rate (%)\u003c\/th\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eProduct Sales\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e3.2 billion\u003c\/strong\u003e\u003c\/td\u003e\n    \u003ctd\u003e2.9 billion\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e10.34\u003c\/strong\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eService Contracts\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e200 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003ctd\u003e180 million\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e11.11\u003c\/strong\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n  \u003ctr\u003e\n    \u003ctd\u003eSubscription Services\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e150 million\u003c\/strong\u003e\u003c\/td\u003e\n    \u003ctd\u003e120 million\u003c\/td\u003e\n    \u003ctd\u003e\u003cstrong\u003e25.00\u003c\/strong\u003e\u003c\/td\u003e\n  \u003c\/tr\u003e\n\u003c\/table\u003e\n\n\u003cp\u003eOverall, the combination of product sales, service contracts, and subscription services provides a balanced revenue structure for ALSO Holding AG, allowing the company to mitigate risks associated with market fluctuations and changing customer demands.\u003c\/p\u003e","brand":"dcf.fm","offers":[{"title":"Default Title","offer_id":45669058805909,"sku":"0qlwl-business-model-canvas","price":7.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0630\/5189\/0837\/files\/0qlwl-business-model-canvas.png?v=1739116321","url":"https:\/\/dcf-model.com\/es\/products\/0qlwl-business-model-canvas","provider":"AI-Powered Discounted Cash Flow Model Templates","version":"1.0","type":"link"}